Utility Technician

About the role

Aqua, an Essential Utilities company, is seeking a Utility Technician to join their team. This position is under the direction of the Area Supervisor and involves performing a variety of day-to-day duties associated with the repair and upgrade of water distribution and wastewater collection systems, customer service issues, and housekeeping at water and wastewater facilities.

Essential Duties

• Performs semi-skilled installation, maintenance and repair of valves, meters, gauges, pumps, and associated equipment used in water distribution systems or wastewater collection systems using hand and power tools.
• Operates and performs routine maintenance of vehicles and equipment, i.e. trucks, digging, trenching equipment, and other equipment in accordance with company procedures, equipment and operating standards.
• Loads and unloads various equipment, chemicals and supplies at worksites and storage areas.
• Operates medium construction equipment under the supervision of a qualified operator.
• Adheres to all safety and security operating policies, procedures, practices and standards to ensure a safe working environment.
• Performs ground keeping and custodial work as assigned.
• Resolves routine problems and notifies management of issues outside scope of responsibility.
• Reads meters as needed.
• Updates and maintains documentation of work activities, including closing work orders as needed in the system.
• Assists with other tasks or projects as assigned.

Qualifications

• High school diploma or GED
• No previous experience is required although mechanical and/or electrical experience is preferred
• Valid U.S. driver’s license
• CDL (Commercial Driver's License) permit must be attained within 90 days of hire

Knowledge, Skills And Abilities

• Familiarity with computers and work systems such as Microsoft office suite
• Excellent written and verbal communications skills; communicate effectively (clearly, concisely and professionally) with customers and internal staff
• Strong customer service skills
• Ability to work well under pressure
• Ability to work on multiple projects simultaneously and adapt to changing priorities in a fast-paced environment
• A team player able to work effectively in a team fostered multi-tasking environment

Working Conditions/Physical Demands

• May be subject to extreme temperatures, noise, wet and/or humid conditions, mechanical, electrical, gas exposure hazards, fumes, dusts, mists, gases and/or poor ventilation atmospheric conditions
• Must be able to lift and carry up to 50 lbs
• Working conditions may include travel to work sites of Essential Utilities and/or other constituents
• May be required to be “on-call” per the site schedule