Utility & Commercial Service Coordinator
About the role
We are seeking a Utility Service Coordinator to support multiple Megapack utility locations. The role involves managing parts operations across multiple sites, ensuring efficient inventory management and timely delivery of parts to support Tesla's service operations for commercial teams.
Responsibilities
Inventory Management: Oversee service parts flow and storage containment at Megapack Utility sites, including ordering, receiving, stocking, and cycle counting, site audits, to ensure adequate stock levels and minimize shortages.
Material & Parts Distribution: Manage and strategize the distribution of required material stock at Megapack Sites, optimizing inventory levels and logistics schedules to meet service demands.
Process Improvement: Identify opportunities to streamline parts operations processes, enhance efficiency, and reduce costs, implementing best practices and standard operating procedures as needed.
Performance Tracking: Monitor key performance indicators (KPIs) related to Megapack operations, such as Parts Availability, Aged Returns, Cycle Count Accuracy, and Van Stock Consumption Compliance; implementing strategies to optimize performance and achieve targets.
Cross-Functional Collaboration: Collaborate with internal teams, including service, logistics, procurement, EHS and finance, to ensure alignment with overall business objectives and service delivery goals.
Compliance: Ensure compliance with internal policies, procedures, and regulatory requirements related to warehousing & parts operations, including safety, quality, and environmental standards.
Requirements
Bachelor’s Degree in Business Administration, Supply Chain Management, Operations Management, or related field (preferred but not required) or equivalent experience.
Proven experience in warehousing operations, inventory management, or supply chain management.
Strong analytical and problem-solving skills, with the ability to analyze data, identify trends, and make data-driven decisions.
Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal teams, suppliers, and vendors.
Knowledge of inventory management systems, WMS software, and Microsoft Office Suite.
Flexibility to travel and work on weekends.
Skills
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Knowledge of inventory management systems, WMS software, and Microsoft Office Suite.
Flexibility to travel and work on weekends.
Benefits
Competitive pay.
Medical plans.
Dental (including orthodontic coverage).
Vision plans.
HSA Contribution.
Flexible Spending Accounts (FSA).
401(k) with employer match.
Employee Stock Purchase Plans.
Other financial benefits.
Basic Life, AD&D Short-term and long-term disability insurance.
Employee Assistance Program.
Sick and Vacation time.
Paid Holidays.
Back-up childcare and parenting support resources.
Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance.
Tesla Babies program.
Commuter benefits.
Employee discounts and perks program.