Commercial Electrical Service Coordinator

InPwr, Inc. is an award-winning electrical design-build firm headquartered in Indianapolis, IN, with offices in Denver, CO, Los Angeles, CA, Ft. Myers, FL, and Dallas, TX. Named a 2019, 2022, 2023, and 2024 Top Places to Work, we focus on complex opportunities and hold licenses in over forty states with projects across the nation.

About the role

The Service Coordinator oversees project functions to ensure financial success, including job initiation and completion, purchasing, managing customer portals, and providing general support to the Service Department and Manager.

Responsibilities

• Coordinate dispatch schedules with the Service Manager.
• Respond to and follow up on emails promptly.
• Assist the Service Manager with monthly financials.
• Create work orders (WOs) and manage them until job completion.
• Manage project photos from start to finish.
• Manage customer sign-off sheets.
• Organize SharePoint job folders.
• Establish and maintain vendor and customer relationships.
• Manage and coordinate subcontractors and materials.
• Assess job needs and perform initial WO tasks, submittals, material procurement, permitting, subcontractor setup, etc.
• Create and submit job closeout documentation as necessary.
• Support various functions of the Service Department as needed, including contracts and permits.

Financial Maintenance

• Maintain and troubleshoot financial reports.
• Accounts Receivable:
  • Handle customer connections and setups.
  • Generate and issue invoices.
  • Monitor and follow up on outstanding payments.
  • Contact clients for overdue payments.
  • Reconcile accounts and resolve discrepancies.
  • Prepare regular accounts receivable reports.
  • Provide excellent customer service.
• Issue purchase orders (POs) and track materials.
• Update Excel Dashboard with correct financial information and stay up to date with job tracking.
• Accounts Payable:
  • Review and process vendor invoices.
  • Coordinate with vendors and Accounts Payable to resolve billing and payment issues.
  • Assist with internal and external audits.
  • Identify process improvements.
  • Handle purchasing and new vendor setup.

Requirements

• Bachelor’s degree in business administration, project management, or related field (preferred but not required).
• Proven accounting experience, preferably in construction.
• Positive attitude, team player, and leadership skills.
• Strong work ethic and commitment to excellence.
• Excellent interpersonal and communication skills.
• Proficiency in office software and project management tools.
• Exceptional organizational and time-management skills.
• Attention to detail and accuracy.
• Ability to work independently and collaboratively.

Technology & Tools

• Spectrum – InPwr financial software
• Microsoft Outlook, Word, Excel
• SharePoint
• Vendor websites (rentals specifically)
• Adobe Acrobat

Working Environment & Physical Demands

This is a stationary position that requires frequent sitting or standing, repetitive wrist motions, grasping, speaking, listening, close vision, color vision, and the ability to adjust focus. The employee must occasionally lift and/or move up to 15 pounds. Candidates must be able to conduct site visits to provide estimates, navigating a variety of conditions and environments.

Benefits

• Medical, Dental, Vision, and Life Insurance 100% company paid for employees.
• Paid vacation & holidays.
• 401(k) company match.
• 30-day paid sabbatical every 5 years of employment.
• Stable employment with a growing company.
• Highly competitive salary.