Commercial Electrical Service Coordinator
About the role
InPwr, Inc. is seeking a Service Coordinator to join our dynamic team. We are an award-winning electrical design-build firm with offices in multiple locations across the United States. As a Top Places to Work, we prioritize building it better, focusing on complex opportunities, and pushing the boundaries of electrical design.
Responsibilities
- Coordinate dispatch schedules with the Service Manager.
- Respond to and follow up on emails promptly.
- Aid the Service Manager with monthly financials.
- Create Work Orders (WOs) and manage them until the job is complete.
- Manage project photos from start to finish.
- Manage customer sign-off sheets.
- Organize SharePoint job folders.
- Establish and maintain vendor and customer relationships.
- Manage and coordinate subcontractors and materials.
- Assess job needs and perform initial WO tasks, submittals, material procurement, permitting, subcontractor setup, etc.
- Create and submit job closeout documentation as necessary.
- Support various functions of the Service Department as needed, including contracts and permits.
Financial Maintenance
- Maintain and troubleshoot financial reports.
- Accounts Receivable: Handle customer connections and set-ups, generate and issue invoices, monitor and follow up on outstanding payments, contact clients for overdue payments, reconcile accounts, and resolve discrepancies, prepare regular accounts receivable reports, and provide excellent customer service.
- Accounts Payable: Review and process vendor invoices, coordinate with vendors and Accounts Payable to resolve billing and payment issues, assist with internal and external audits, identify process improvements, handle purchasing and new vendor setup.
Technology & Tools
- Spectrum – InPwr financial software
- Microsoft Outlook, Word, Excel, SharePoint
- Vendor websites (rentals specifically)
- Adobe Acrobat
Essential Functions
- Support various functions of the Service Department as needed, including contracts and permits.
Benefits
- Medical, Dental, Vision and Life Insurance (100% company-paid for employees)
- Paid vacation & holidays
- 401(k) company match
- 30-day paid sabbatical every 5 years of employment
- Stable employment with a growing company
- Highly competitive salary
Working/Environment/Physical Demands
This is a stationary position that requires frequent sitting or standing, repetitive wrist motions, grasping, speaking, listening, close vision, color vision, and the ability to adjust focus. The employee must occasionally lift and/or move up to 15 pounds. Employees in this position must be physically able to efficiently perform the essential functions of the position. Candidates must be able to conduct site visits to provide estimates, navigating a variety of conditions and environments.