Usher

About the Role

Responsible for assisting guests at entertainment events by collecting admission tickets/passes, distributing programs, assisting in finding seats, answering questions about the facility and its offerings.

Responsibilities

• Provide general information about the property and the various venues.
• Ensure that guests are properly seated and late seating policies are followed.
• Assist with guest seating and ticketing situations.
• Distribute event programs.
• Assist with the enforcement of the camera/tape policy for each event.
• Alert management of any guest’s special needs or emergency situations.

Requirements

• Six (6) months of experience as an usher in a comparable venue preferred.
• Excellent customer service and communication skills.
• Able to stand and walk (including stairs) for extended periods of time.
• Able to bend and lift up to 25 pounds.
• Able to quickly read and interpret information printed on event tickets.
• Able to assist guests in wheelchairs.
• Alert at all times and able to think and act quickly and appropriately in the event of an emergency.