User Experience Designer 2

About the role

T-Rex Solutions is seeking a fully cleared User Experience Designer 2 to support the Intelligence Community at Ft. Meade, MD.

Responsibilities

• Support the UX Lead by conducting user research sessions (interviews, usability tests, contextual inquiries) to collect raw behavioral and attitudinal data.
• Execute discussion guides, screeners, and research protocols as defined by the UX Lead.
• Observe and document user behaviors, pain points, and patterns during sessions, distinguishing what users say from what they actually do or need.
• Administer quantitative data collection methods (surveys, card sorting, tree testing) in support of research plans set by the UX Lead.
• Compile and organize raw research data (notes, session artifacts) into clean, structured formats for UX lead to synthesize.

Required Skills and Qualifications

• Hands-on experience conducting usability testing, interviews, and/or contextual inquiry directly with end users.
• Comfortable assisting research sessions alongside a UX lead.
• Experience independently running research studies end-to-end (objective-setting, study design, execution, and synthesis) is a plus.
• Working knowledge of both qualitative discovery methods (usability testing, contextual inquiry) and quantitative data collection methods (surveys, analytics review, A/B testing, card sorting, tree testing, session observation).
• Demonstrated experience is a plus.
• Strong note-taking and data organization skills where they are able to capture and structure raw findings accurately for leadership synthesis and analysis.
• Reliable, detail-oriented execution of research protocols with minimal need for independent research strategy or stakeholder presentation.
• Comfort operating with ambiguous, evolving requirements typical of mission/IC environments that is able to define research questions when none is handed to them is a plus.

Desired Skills

• Operate in an agile development environment requiring the delivery of User Experience feedback on a weekly basis.
• Create final visual designs, storyboards, interaction flows, and interface guidelines.
• Take a user-centered approach in crafting design solutions that meet both user needs and product strategy requirements.
• Work with Product Owners to rapidly prototype and iterate on multiple design solutions.
• Review final implementation with front-end developers to insure design standards are followed.
• Work across teams and communicate effectively with stakeholders within various customer bases to provide inspiration and constructive feedback to other Designers.
• Manage several diverse engineering teams in conducting User Experience research and optimization.

Requirements

• Bachelor's and 10 years of related experience.
• Active TS/SCI w/ FSP required within 7 years.

Benefits

• Paid parental leave.
• Individual and family health, vision, and dental benefits.
• Annual budget for training, professional development and tuition reimbursement.
• A 401(k) plan with company match fully vested after 60 days of employment.
• Transamerica 401(k) and Cigna healthcare benefits.
• Training and educational reimbursement.
• Comprehensive benefits package.

Pay

The annual base salary range for this position is $120,000 - $160,000. Please note that the salary information is a general guideline only. T-Rex considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer.

Schedule

Full-time position.

Company Overview

Established in 1999, T-Rex Solutions, LLC is a proven mid-tier business providing data-centric mission services to the Federal government as it increasingly tries to secure and leverage the power of data. We design, integrate, secure, and deploy advanced technical solutions for our customers so they can efficiently fulfill their critical objectives. T-Rex offers both IT and professional services to numerous Federal agencies and is a leader in providing high quality and innovative solutions in the areas of Cloud and Infrastructure Services, Cyber Security, and Big Data Engineering. T-Rex is constantly seeking qualified people to join our growing team. We have built a broad client base through our devotion to delivering quality products and customer service, and to do that we need quality individuals. But more than that, we at T-Rex are committed to creating a culture that supports the development of every employee's personal and professional lives. T-Rex has made a commitment to maintain the status of an industry leader in compensation packages and benefits which includes competitive salaries, performance bonuses, training and educational reimbursement, Transamerica 401(k) and Cigna healthcare benefits. T-Rex is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex (including pregnancy and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors.