User Experience Designer 2

About the role

Lentech, Inc., provides technology-enabled IT Solutions and Mission Technical Solutions to civil, defense and intelligence customers. Through our accumulated years of experience, industry expertise, and strategic partnerships, Lentech has built mission-critical solutions for our federal and commercial customers. Lentech’s clients achieve full life-cycle support and cost-effective managed services supporting enterprise computing and applications initiatives for Government agencies. Lentech’s Mission Technical Solutions Division is focused on providing engineering, operations, I&T and technical services to civil and defense customers primarily in the aerospace fields.

Responsibilities

• Responsible for leading the plan, design and development activities to create the user experience for devices, tools and systems.
• Establishes interactive conventions, assists in gathering user requirements, mocks-up user experiences, participates in trade-off discussions with development teams and subject matter experts, analyzes tool sets, creates screen mock-ups and helps customers to imagine new kinds of interactive techniques and technologies.
• Applies visualization and screen design expertise to create a successful user experience.
• Supports the UX Lead by conducting user research sessions (interviews, usability tests, contextual inquiries) to collect raw behavioral and attitudinal data.
• Executes discussion guides, screeners, and research protocols as defined by the UX Lead. Observes and documents user behaviors, pain points, and patterns during sessions, distinguishing what users say from what they actually do or need.
• Administers quantitative data collection methods (surveys, card sorting, tree testing) in support of research plans set by the UX Lead. Compiles and organizes raw research data (notes, session artifacts) into clean, structured formats for UX lead to synthesize.
• Operates in an agile development environment requiring the delivery of User Experience feedback on a weekly basis.
• Conducts User Experience research and optimization.
• Creates final visual designs, storyboards, interaction flows, and interface guidelines.
• Works with Product Owners to rapidly prototype and iterate on multiple design solutions.
• Reviews final implementation with front-end developers to ensure design standards are followed.
• Works across teams and communicates effectively with stakeholders within various customer bases to provide inspiration and constructive feedback to other Designers.
• Leading project life cycle design including interviewing customers, clearly articulating customer requirements to design team, creating visual designs/prototypes, presenting information to customers, and helping solve and clarify questions and problems.
• Manages several diverse engineering teams in conducting User Experience research and optimization.

Requirements

• Active and current TS.CSI w FSP through MDTen years' experience in User Experience Design.
• Five years' experience within the last 10 years experience leading project life cycle design.
• Hands-on experience conducting usability testing, interviews, and/or contextual inquiry directly with end users.
• Comfortable assisting research sessions alongside a UX lead. Experience independently running research studies end-to-end (objective-setting, study design, execution, and synthesis) is a plus.
• Working knowledge of both qualitative discovery methods (usability testing, contextual inquiry) and quantitative data collection methods (surveys, analytics review, A/B testing, card sorting, tree testing, session observation).
• Demonstrated experience is a plus.
• Strong note-taking and data organization skills where they are able to capture and structure raw findings accurately for leadership synthesis and analysis.
• Reliable, detail-oriented execution of research protocols with minimal need for independent research strategy or stakeholder presentation.
• Comfort operating with ambiguous, evolving requirements typical of mission/IC environments that is able to define research questions when none is handed to them is a plus.

Qualifications

• Bachelor's degree in Computer Science or related discipline from an accredited college or university is required.
• Four (4) years of additional User Experience Design experience on projects with similar design may be substituted for a bachelor's degree.

Skills

• Experience in User Experience Design.
• Experience in project management and leading project life cycle design.
• Experience in usability testing, interviews, and contextual inquiry.
• Experience in quantitative data collection methods (surveys, card sorting, tree testing).
• Strong note-taking and data organization skills.
• Ability to operate with ambiguous, evolving requirements typical of mission/IC environments.

Benefits

The proposed salary range for this position is: $146,586.00 - $156,548.00.