User Acceptance Testing Analyst

Key Responsibilities

• Develop and execute comprehensive User Acceptance Testing plans, test scenarios, and test cases for new features and enhancements.
• Partner with Product Managers, Requirements Analysts, Developers, UX, and business stakeholders to validate business requirements and acceptance criteria.
• Validate end-to-end customer journeys, including:
• Product search and navigation
• Customer-specific pricing
• Shopping cart and checkout
• Order placement and order history
• Returns and account management
• Perform functional, regression, integration, and exploratory testing to ensure high-quality releases.
• Identify, document, prioritize, and track defects using Azure DevOps through resolution.
• Coordinate UAT activities with business users and facilitate release readiness and production sign-off.
• Analyze production issues, reproduce defects, and collaborate on root cause analysis.
• Ensure traceability between business requirements, user stories, acceptance criteria, and test cases within Azure DevOps.
• Participate in Agile ceremonies including backlog refinement, sprint planning, sprint reviews, and retrospectives.

Preferred Qualifications

• 3–5+ years of experience in User Acceptance Testing or Business Systems Testing.
• Experience supporting B2B eCommerce platforms with complex customer workflows.
• Strong understanding of: Order management, Customer-specific pricing, Inventory availability, Shipping and fulfillment processes.
• Hands-on experience with Azure DevOps (user stories, test cases, defect management, release validation).
• Familiarity with ERP systems such as SAP, Oracle, Microsoft Dynamics, or Prophet 21 (P21).
• Experience with PIM, CMS platforms, or search technologies.
• Strong analytical, troubleshooting, and communication skills.
• Ability to manage multiple releases in a fast-paced Agile environment.

Nice-to-Have Experience

• B2B distribution, industrial supply, manufacturing, wholesale, or MRO industry experience.
• Testing customer-specific catalogs, contract pricing, branch inventory, and procurement workflows.
• Familiarity with Google Analytics, Adobe Analytics, or Power BI.
• Experience with feature flags, phased rollouts, and release management.