Used Firearms Internet Specialist Full Time

About the role

The Retail Internet Used Firearms Specialist position is responsible for creating accurate descriptions and capturing high-quality images of store selection of used firearms. This role uploads the used firearm selection descriptions and photographs for the used firearm online website. They maintain a high-quality website with accurate, up-to-date inventories. This position assists in making used firearm sales through customer interaction via e-mail, mail, telephone and personal contact.

Responsibilities

• Creates and uploads accurate descriptions and captures high-quality images of store selection of used firearms.
• Maintains a high-quality website with accurate, up-to-date inventories.
• Adds and deletes specific firearms as they are acquired, disposed, and transferred to keep the used firearm online inventory current.
• Evaluates and purchases used firearms, acquires used firearms into the bound book, and ensures proper payment to the customer.
• Initiates 4473 forms with customers and conducts the final check of applicable company, state, and federal forms prior to a firearm being transferred to the customer.
• Assists in making used firearm sales through customer interaction via e-mail, mail, telephone and personal contact.
• Provides legendary customer service experience to every customer by greeting, consulting, and assisting them in finding merchandise and making buying decisions.
• Produces monthly sales audit reports for used firearms online activities.
• Acquires all firearms legally and in accordance with all ATF, state, and local laws and regulations and with company policies.
• Assists with the acquisition and receipt of firearms in accordance with company policy and applicable regulations.
• Evaluates and appraises used firearms utilizing past experience of historical firearms knowledge and resources.
• Responds and handles customer issues by using good judgment and logic in solving problems and making decisions within the job scope.
• Assures visual standards are met by up-keep and maintenance to include, but not limited to, restocking, remerchandising, cleaning fixtures, and general care and housekeeping.
• Participates in ongoing training including, but not limited to firearms and shooting product information, diverse shooting discipline awareness, systems training, compliance related training, and selling skills / techniques.

Qualifications

Minimum Degree Required: High school diploma or equivalent experience. 0-2 years experience. Must be 21 years of age.

Skills

• Ability to safely handle firearms and adhere to all company, state, and federal firearms regulations.
• Ability to provide legendary customer service experience to every customer by greeting, consulting, and assisting them in finding merchandise and making buying decisions.
• Ability to operate camera and computer to upload photos and maintain descriptions.
• Knowledge of purchasing firearms by either working in the firearms industry or collecting firearms.

Physical Requirements

Constantly remain in a stationary position, often standing and/or sitting for prolonged periods. Constantly communicate with others to exchange information. Constantly repeat motions that may include the wrists, hands and/or fingers. Occasionally operate machinery and/or power tools. Occasionally ascend or descend ladders, stairs, ramps, etc. Occasionally work in tight and confined spaces. Light work that includes constantly moving objects up to 20 pounds, occasionally lift and move objects weighing 100 pounds or more (utilizing a team lift as needed).

Pay

Starting Pay Rate: $18.00 - $20.75.

Benefits

• Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
• Medical
• Dental
• Vision
• Health Savings Account
• Flexible Spending Account
• Voluntary benefits
• 401k Retirement Savings
• Paid holidays
• Paid vacation
• Paid sick time
• Bass Pro Cares Fund
• And more!