(USA) Vision Center Manager NL2

Position Summary

Drives sales in the Vision Center by ensuring effective merchandise presentation including accurate and competitive pricing, proper signing, and instock and inventory levels. Budgets, forecasts sales, assesses economic trends, and community needs. Models and enforces proper customer/member service approaches and techniques to resolve issues within company guidelines and standards.

Responsibilities

• Budgets and forecasts sales and assesses economic trends and community needs.
• Ensures compliance with Company and legal policies, procedures, and regulations through asset protection and safety controls.
• Develops and implements action plans to improve performance, provides direction and guidance on executing Company programs and strategic initiatives, and directs Vision Center Associates in ensuring confidentiality of information, documentation, and assigned records.
• Hires, trains, mentors, assigns duties, provides recognition, and promotes a belonging mindset in the workplace.
• Ensures the provision of quality eyewear by consulting with and educating customers, obtaining measurements, verifying prescriptions, maintaining confidential information, performing minor frame repair, and maintaining Optical equipment.
• Oversees the implementation of and participates in community outreach programs and encourages Associates to serve as good members of the community.
• Coordinates and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs, identifying and communicating goals and objectives, building accountability for and measuring progress in achieving results, identifying and addressing improvement opportunities, and demonstrating adaptability and promoting continuous learning.
• Supervises and develops opportunities for Associates in the Vision Center by hiring, training, mentoring, assigning duties, providing recognition, and promoting a belonging mindset in the workplace.
• Ensures compliance with company policies and procedures by implementing related action plans, utilizing and supporting the Open Door Policy, and providing direction and guidance on applying these in executing business processes and practices.
• Respects individuals by building high-performing teams, embracing differences, creating a workplace where associates feel seen, supported, and connected through a culture of belonging, and creating opportunities for all associates to thrive and perform.
• Works collaboratively by building strong and trusting relationships, communicating with impact, energy, and positivity to motivate and influence.
• Attracts and retains the best talent by empowering and developing talent, recognizing others' contributions and accomplishments.
• Acts with integrity by maintaining and promoting the highest standards of integrity, ethics, and compliance, modeling Walmart values, holding oneself and others accountable, and supporting Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around.
• Serves our customers and members by delivering results while putting the customer first, considering and adapting to how, where, and when customers shop, and applying the EDLP and EDLC business models to all plans.
• Strives for excellence by displaying curiosity and a desire to learn, taking calculated risks, demonstrating courage and resilience, encouraging learning from mistakes, driving continuous improvements, adopting and encouraging the use of new technologies and skills, and supporting others through change.
• Offers competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet, including health benefits, financial benefits, and paid time off benefits.

Qualifications

• Completion of 2 or more years of college OR 1 year’s retail experience and 1 year’s supervisory experience OR 2 years’ general work experience including 1 year’s optical experience.
• A high school diploma or equivalent.
• Current eligibility to work as an optician or apprentice optician under applicable state laws, regulations, and/or rules.

Preferred Qualifications

• Supervising Associates.

Additional Information

Location: HESPERIA, CA 92345-9123, United States of America. Drug-Free Workplace: Walmart and its subsidiaries have a no tolerance policy regarding the use of illegal drugs and alcohol on the job. Wage Range: $30.00 - $40.00 per hour. Additional Compensation: Annual or quarterly performance bonuses, Regional Pay Zone (RPZ) (based on location).