(USA) Store Manager - Supercenter

Walmart · Tallahassee, FL · 1 wk ago

On-siteBusiness Development$110k–$170k/yrFull-time

About the role

Develops, communicates, and leverages a strategic vision aligned with company market and local plans and tactics to direct the management team and management and hourly associates in facility operations, merchandising, and company direction.

Supervises and develops opportunities for management and hourly associates in a facility that may present issues such as high turnover, significant engagement issues, inexperienced associates, and recruiting challenges in an experienced, highly competitive market requiring ongoing and proactive recruitment, hiring, training, mentoring, succession planning, duty assignment, performance evaluation, recognition, and belonging mindset in the workplace across multiple levels of the organization.

Holds hourly associates and managers accountable, analyzes and interprets reports, implements and monitors asset protection and safety controls, maintains quality assurance standards, oversees safety and operational reviews, develops and implements action plans to correct deficiencies, and provides direction and guidance on executing company programs and strategic initiatives.

Drives the financial performance of the facility by ensuring that sales and profit goals are achieved, maintaining a strategic, holistic, and analytical business perspective, anticipating and accounting for key performance indicators, executing process improvements and productivity tools, leading the management team in controlling expenses to ensure they are indexed to sales, interfacing with market teams to drive margins and increase sales, developing and implementing plans to correct any deficiencies in financial performance in the facility, overseeing the creation of budgets, and leading the analysis of economic trends and community needs for budget forecasting.

Models, enforces, and provides direction and guidance to hourly associates and managers within a highly challenging labor environment, such as significant recruitment and engagement issues, high turnover, proper customer service approaches and techniques to ensure customer needs, complaints, and issues are successfully resolved within company guidelines and standards.

Drives sales in the facility by accounting for multiple dynamic indicators, such as external environment, merchandising, customer and associate base, replenishment, sales windows, ensuring effective merchandise presentation, including accurate and competitive pricing, proper signing, and in-stock and inventory levels, budgeting, and forecasting sales, assessing economic trends and community needs.

Ensures the success of the Academy training environment and store standards by meeting the store requirements as defined in the Academy Store standards and standard operating procedures, creating an engaging environment within the Academy Store, integrating and including Academy associates in leadership and store meetings and activities that support associate engagement in the overall facility, engaging the trainees during their store assignment, for example, being available to trainees, providing job shadowing opportunities, acting as a culture champion, engaging the customers within the Academy training format, and maintaining a high level of customer service within the facility, serving as a visible operations champion in the Academy program, for example, welcoming and introducing new trainee groups, speaking on relevant business experience, acting as an Academy advocate across the supported markets, and participating in talent planning and succession planning within the supported markets.

Provides overall direction by analyzing business objectives and customer needs, developing, communicating, building support for, and implementing business strategies, plans, and practices, analyzing costs and forecasts, incorporating them into business plans, determining and supporting resource requirements, evaluating operational processes, measuring outcomes to ensure desired results, identifying and capitalizing on improvement opportunities, promoting a customer environment, and demonstrating adaptability and sponsoring continuous learning.

Develops and implements strategies to attract and maintain a highly skilled and engaged workforce by diagnosing capability gaps, recruiting, selecting, and developing talent, supporting mentorship, workforce development, and succession planning, and leveraging the capabilities of new and existing talent.

Cultivates an environment where associates respect and adhere to company standards of integrity and ethics by integrating these values into all programs and practices, developing consequences for violations or non-compliance, and supporting the Open Door Policy.

Serves as a representative for the company in the community, encouraging and supporting associates and managers in serving as good members of the community, establishing and maintaining relationships with key individuals or groups in the community and media, as the representative for the company, presenting the company’s perspective to various external organizations, following the company’s media guidelines, navigating organizational resources and barriers to autonomously and effectively respond to challenging media requests, and championing company-sponsored programs, events, and sustainability efforts to associates, customers, and the local community, in order to emphasize the facility as part of the community.

Responsibilities

Develops, communicates, and leverages a strategic vision aligned with company market and local plans and tactics to direct the management team and management and hourly associates in facility operations, merchandising, and company direction.
Supervises and develops opportunities for management and hourly associates in a facility that may present issues such as high turnover, significant engagement issues, inexperienced associates, and recruiting challenges in an experienced, highly competitive market requiring ongoing and proactive recruitment, hiring, training, mentoring, succession planning, duty assignment, performance evaluation, recognition, and belonging mindset in the workplace across multiple levels of the organization.
Holds hourly associates and managers accountable, analyzes and interprets reports, implements and monitors asset protection and safety controls, maintains quality assurance standards, oversees safety and operational reviews, develops and implements action plans to correct deficiencies, and provides direction and guidance on executing company programs and strategic initiatives.
Drives the financial performance of the facility by ensuring that sales and profit goals are achieved, maintaining a strategic, holistic, and analytical business perspective, anticipating and accounting for key performance indicators, executing process improvements and productivity tools, leading the management team in controlling expenses to ensure they are indexed to sales, interfacing with market teams to drive margins and increase sales, developing and implementing plans to correct any deficiencies in financial performance in the facility, overseeing the creation of budgets, and leading the analysis of economic trends and community needs for budget forecasting.
Models, enforces, and provides direction and guidance to hourly associates and managers within a highly challenging labor environment, such as significant recruitment and engagement issues, high turnover, proper customer service approaches and techniques to ensure customer needs, complaints, and issues are successfully resolved within company guidelines and standards.
Drives sales in the facility by accounting for multiple dynamic indicators, such as external environment, merchandising, customer and associate base, replenishment, sales windows, ensuring effective merchandise presentation, including accurate and competitive pricing, proper signing, and in-stock and inventory levels, budgeting, and forecasting sales, assessing economic trends and community needs.
Ensures the success of the Academy training environment and store standards by meeting the store requirements as defined in the Academy Store standards and standard operating procedures, creating an engaging environment within the Academy Store, integrating and including Academy associates in leadership and store meetings and activities that support associate engagement in the overall facility, engaging the trainees during their store assignment, for example, being available to trainees, providing job shadowing opportunities, acting as a culture champion, engaging the customers within the Academy training format, and maintaining a high level of customer service within the facility, serving as a visible operations champion in the Academy program, for example, welcoming and introducing new trainee groups, speaking on relevant business experience, acting as an Academy advocate across the supported markets, and participating in talent planning and succession planning within the supported markets.
Provides overall direction by analyzing business objectives and customer needs, developing, communicating, building support for, and implementing business strategies, plans, and practices, analyzing costs and forecasts, incorporating them into business plans, determining and supporting resource requirements, evaluating operational processes, measuring outcomes to ensure desired results, identifying and capitalizing on improvement opportunities, promoting a customer environment, and demonstrating adaptability and sponsoring continuous learning.
Develops and implements strategies to attract and maintain a highly skilled and engaged workforce by diagnosing capability gaps, recruiting, selecting, and developing talent, supporting mentorship, workforce development, and succession planning, and leveraging the capabilities of new and existing talent.
Cultivates an environment where associates respect and adhere to company standards of integrity and ethics by integrating these values into all programs and practices, developing consequences for violations or non-compliance, and supporting the Open Door Policy.
Serves as a representative for the company in the community, encouraging and supporting associates and managers in serving as good members of the community, establishing and maintaining relationships with key individuals or groups in the community and media, as the representative for the company, presenting the company’s perspective to various external organizations, following the company’s media guidelines, navigating organizational resources and barriers to autonomously and effectively respond to challenging media requests, and championing company-sponsored programs, events, and sustainability efforts to associates, customers, and the local community, in order to emphasize the facility as part of the community.

Requirements

Bachelor's Degree and 2 years general management experience, including financial accountability and 4 years’ experience supervising at least 50 nonexempt and at least 5 exempt associates/employees, including performance management, mentoring, hiring, and termination; OR 4 years general management experience, including financial accountability and 4 years’ experience supervising at least 50 nonexempt and at least 5 exempt associates/employees, including performance management, mentoring, hiring, and termination.
If applicable, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training.

Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Skills

Strategic Vision
Financial Management
Customer Service
Team Leadership
Community Engagement
Training and Development
Compliance and Ethics
Media Relations

Benefits

Includes health benefits, financial benefits, paid time off benefits, short-term and long-term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more. Annual salary range for this position is $110,000.00 - $170,000.00. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include: Regional Pay Zone (RPZ) (based on location), Complex Structure (based on external factors that create challenges), State Pay Differential.

Pay

The annual salary range for this position is $110,000.00 - $170,000.00. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include: Regional Pay Zone (RPZ) (based on location), Complex Structure (based on external factors that create challenges), State Pay Differential.

Schedule

N/A