(USA) Stocking 2 Coach, Non-Complex
Position Summary
TourToTeach communicating and collaborating with all levels of associates regarding store operations utilizing technology business initiatives, merchandising and company direction.
What you'll do...
- Leads and develops teams effectively by teaching training and actively listening to associates.
- Touring stores and providing feedback.
- Introducing and leading company change efforts.
- Providing clear expectations and guidance to implement business solutions.
- Communicating business objectives to teams effectively.
- Models and demonstrates exceptional customer service standards to store associates.
- Managing and supporting customer service initiatives such as store of the community and community outreach programs.
- Ensuring customer needs, complaints, and issues are successfully resolved.
- Developing and implementing action plans to correct deficiencies.
- Providing process improvement leadership to ensure a high quality customer experience.
- Drives the financial performance and sales of the designated store area.
- Reviewing and evaluating PL Profit Loss statements.
- Managing and assisting in budgeting, forecasting, and controlling expenses.
- Maintaining effective merchandise presentation, seasonal transitions, inventory flow, and operational processes.
- Developing and implementing action plans to mitigate shrink and ensure sales and profit goals are achieved.
- Supervision and development opportunities for hourly associates.
- Hiring, training, mentoring, assigning duties, setting clear expectations, providing associate recognition, and promoting a belonging mindset in the workplace.
- Recruiting and developing qualified associates to meet staffing needs and achieve company growth potential.
- Supports key stakeholders, coordinates, completes, and oversees job-related activities and assignments.
- Identifying and addressing improvement opportunities and demonstrating adaptability and promoting continuous learning.
- Respects the individual, builds high-performing teams, embraces differences, creates a workplace where associates feel seen, supported, and connected through a culture of belonging, and recruits and develops qualified associates.
- Works collaboratively, builds strong and trusting relationships, communicates with impact, energy, and positivity to motivate and influence, attracts and retains the best talent, empowers and develops talent, and recognizes others' contributions and accomplishments.
- Acts with integrity, maintains and promotes the highest standards of integrity, ethics, and compliance, models the Walmart values, holds oneself and others accountable, supports Walmart's goal of becoming a regenerative company, and makes a positive impact for associates, customers, members, and the world around.
- Strives for excellence, displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience, encourages learning from mistakes, drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change.
- Serves our customers and members, delivers results while putting the customer first, considers and adapts to how, where, and when customers shop, and applies the EDLP and EDLC business models to all plans.
- Strives for excellence, displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience, encourages learning from mistakes, drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change.
Pay & Benefits
The annual salary range for this position is $65,000.00 - $100,000.00. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include: Regional Pay Zone (RPZ) (based on location), Complex Structure (based on external factors that create challenges).
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
For information about PTO, see here.
Minimum Qualifications
- 2 years’ of college;
- OR 1 year’s retail experience and 1 year’s supervisory experience;
- OR 2 years’ general work experience and 1 year’s supervisory experience.
Preferred Qualifications
- Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University;
- General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing.