(USA) Stocking 1 Coach, Non-Complex, Management

Position Summary

TourToTeach, a leader in store operations, is seeking a dynamic individual to lead and develop teams effectively. This role involves teaching, active listening, and providing feedback to associates, managing store operations, merchandising, and company direction. The ideal candidate will introduce and lead company change efforts, set clear expectations, and guide associates in implementing business solutions.

What you'll do...

• Teaches and develops teams by providing training and feedback
• Collaborates with all levels of associates regarding store operations
• Utilizes technology and business initiatives to communicate and collaborate
• Introduces and leads company change efforts
• Provides clear expectations and guidance to implement business solutions
• Communicates business objectives to teams effectively
• Models and demonstrates exceptional customer service standards
• Manages and supports customer service initiatives such as Store of the Community and Community Outreach Programs
• Ensures customer needs, complaints, and issues are successfully resolved
• Develops and implements action plans to correct deficiencies
• Provides process improvement leadership to ensure a high quality customer experience
• Drives the financial performance and sales of the designated store area
• Reviews and evaluates PL Profit Loss statements
• Manages and assists in budgeting, forecasting, and controlling expenses
• Maintains and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes
• Develops and implements action plans to mitigate shrink and ensure sales and profit goals are achieved
• Supervises and develops opportunities for hourly associates by hiring, training, mentoring, assigning duties, setting clear expectations, providing associate recognition, and promoting a belonging mindset in the workplace
• Hires, trains, mentors, assigns duties, provides recognition, and promotes a belonging mindset in the workplace
• Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders
• Supports plans and initiatives to meet customer and business needs
• Identifies and communicates goals and objectives
• Buys into and measures progress in achieving results
• Identifies and addresses improvement opportunities
• Demonstrates adaptability and promotes continuous learning
• Respects the Individual
• Builds high-performing teams
• Embraces differences in people, cultures, ideas, and experiences
• Creates a workplace where associates feel seen, supported, and connected through a culture of belonging
• Recruits and develops qualified associates to meet staffing needs and achieve company growth potential
• Ensures compliance with company policies and procedures
• Supports company mission values and standards of ethics and integrity
• Maintains and promotes the highest standards of integrity, ethics, and compliance
• Maintains and promotes the highest standards of integrity, ethics, and compliance
• Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent
• Strives for Excellence
• Displays curiosity and a desire to learn
• Takes calculated risks
• Demonstrates courage and resilience
• Encourages learning from mistakes
• Strives for Excellence
• Drives continuous improvements
• Adopts and encourages the use of new technologies and skills
• Supports others through change
• Competitive Pay and Benefits
• Health benefits include medical, vision, and dental coverage
• Financial benefits include 401(k), stock purchase, and company-paid life insurance
• Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting
• Other benefits include short-term and long-term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more
• Annual Salary Range: $65,000.00 - $100,000.00
• Additional Compensation Includes Annual or Quarterly Performance Bonuses
• Additional Compensation for Certain Positions May Also Include: Regional Pay Zone (RPZ) (based on location)
• Complex Structure (based on external factors that create challenges)

Minimum Qualifications

• 2 years’ of college; OR
• 1 year’s retail experience and 1 year’s supervisory experience; OR
• 2 years’ general work experience and 1 year’s supervisory experience.

Preferred Qualifications

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
• General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing

Primary Location

4221 ATLANTA HWY, LOGANVILLE, GA 30052-7316, United States of America