(USA) Stocking 1 Coach, Non-Complex, Management

Position Summary

TourToTeach, managing and supporting customer service initiatives, driving financial performance, ensuring compliance, and fostering a culture of belonging.

What you'll do...

• Tour stores and provide feedback to associates.
• Collaborate with all levels of associates regarding store operations.
• Utilize technology and business initiatives to lead company change efforts.
• Provide clear expectations and guidance to implement business solutions.
• Communicate business objectives to teams effectively.
• Model and demonstrate exceptional customer service standards.
• Manage and support customer service initiatives such as Store of the Community and Community Outreach Programs.
• Develop and implement action plans to resolve customer needs, complaints, and issues.
• Drive the financial performance and sales of the designated store area by reviewing and evaluating PL Profit Loss statements.
• Manage and assist in budgeting, forecasting, and controlling expenses.
• Maintain effective merchandise presentation, seasonal transitions, inventory flow, and operational processes.
• Develop and implement action plans to mitigate shrink and ensure sales and profit goals are achieved.
• Supervise and develop opportunities for hourly associates by hiring, training, mentoring, assigning duties, setting clear expectations, providing associate recognition, and promoting a belonging mindset.
• Ensure compliance with company policies and procedures.
• Support company mission values and standards of ethics and integrity.
• Build high-performing teams, embrace differences, and create a workplace where associates feel seen, supported, and connected.
• Work collaboratively, build strong and trusting relationships, communicate with impact, energy, and positivity, and motivate and influence others.
• Attract and retain the best talent, empower and develop talent, and recognize others' contributions and accomplishments.
• Act with integrity, maintain and promote the highest standards of integrity, ethics, and compliance, and hold oneself and others accountable.
• Strive for excellence, display curiosity and a desire to learn, take calculated risks, demonstrate courage and resilience, encourage learning from mistakes, drive continuous improvements, adopt and encourage the use of new technologies and skills, and support others through change.
• Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
• The annual salary range for this position is $65,000.00 - $100,000.00. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include: Regional Pay Zone (RPZ) (based on location), Complex Structure (based on external factors that create challenges), State Pay Differential, and Live Better U education benefits.
• Additional benefits include health benefits, financial benefits, paid time off benefits, and other benefits such as short-term and long-term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more.
• For information about PTO, see https://one.walmart.com/notices.
• Drug-free workplace policy applies to all employees.

  Minimum Qualifications

  • 2 years’ of college; OR
  • 1 year’s retail experience and 1 year’s supervisory experience; OR
  • 2 years’ general work experience and 1 year’s supervisory experience.

  Preferred Qualifications

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.