(USA) Stocking 1 Coach, Non-Complex, Management

Position Summary

TourToTeach, managing and supporting customer service initiatives, driving financial performance, and ensuring compliance with company policies and procedures.

What you'll do...

• Tour stores and provide feedback to associates.
• Collaborate with all levels of associates regarding store operations.
• Utilize technology and business initiatives to lead company change efforts.
• Provide clear expectations and guidance to implement business solutions.
• Communicate business objectives to teams effectively.
• Model and demonstrate exceptional customer service standards.
• Manage and support customer service initiatives such as Store of the Community and community outreach programs.
• Resolve customer needs, complaints, and issues.
• Develop and implement action plans to correct deficiencies.
• Lead and develop team members by hiring, training, mentoring, assigning duties, setting clear expectations, providing associate recognition, and promoting a belonging mindset.
• Ensure compliance with company policies and procedures.
• Support the Walmart mission, values, and ethical standards.
• Work collaboratively, build strong relationships, communicate with impact, and motivate and influence others.
• Respect individuals, embrace differences, and create a workplace where associates feel seen, supported, and connected.
• Strive for excellence, display curiosity, take calculated risks, and encourage learning from mistakes.
• Drive continuous improvements, adopt new technologies, and support others through change.
• Offer competitive pay, performance-based bonuses, and various benefits including health, financial, and paid time off.
• Live Better U education benefit program for associates.
• Minimum qualifications: 2 years' college, 1 year's retail experience and supervisory experience, or 2 years' general work experience and supervisory experience.
• Preferred qualifications: Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, supervising 5 or more direct reports.

Pay

The annual salary range for this position is $65,000.00 - $100,000.00. Additional compensation includes annual or quarterly performance bonuses and regional pay zone differentials.

Benefits

Health benefits include medical, vision, and dental coverage. Financial benefits include 401(k), stock purchase, and company-paid life insurance. Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more. Associates will be required to attend and successfully complete all job-required trainings and assessments.

Qualifications

Minimum qualifications: 2 years' college, 1 year's retail experience and supervisory experience, or 2 years' general work experience and supervisory experience.
Preferred qualifications: Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, supervising 5 or more direct reports.