(USA) Staff, Technology Operations - Destination Services

Position Summary

The Walmart US eCommerce cross border inbound team builds products that allow Marketplace Sellers increased selection by offering fast, reliable, and affordable shipping options from overseas factories to the Walmart Fulfillment network. We are seeking an experienced Staff – Technology Operations to own Destination Services for a fast-paced, rapidly growing, cross-border inbound logistics service.

What you'll do...

• Define the vision and roadmap for the destination-side services we will offer to Walmart Imports sellers.
• Shape the future Destination Services product — grounded in seller feedback, service performance insights, and operational feasibility.
• Partner closely with Operations, Product, and cross-functional teams to translate seller needs and operational realities into clear business requirements.
• Design end-to-end service experiences and guide the development of scalable, reliable capabilities from port unload through delivery to FCs.
• Think Big – Understand market trends and how they relate to what Sellers want and how they behave in your space. Exceed their expectations.
• Moving fast – Work in an agile and iterative team environment.
• Manage the Project Planning Process – Work with product and program teams cross-functionally within Walmart to drive efficient and timely project planning processes and business reviews.
• Drive effective change management – Standardize and lead change management process.
• Communicate change and progress – Create and consolidate communications for internal and external audiences in your space.
• Manage Issues – Drive resolution of key issues, escalations, and projects.
• Work cross-functionally and across multiple locations – Communication, collaboration, and organization are key to your success.
• Provide program leadership for cross-function teams to deliver on your strategy across business, product, tech, support, and operational organizations.

Benefits

• Competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet.
• Health benefits include medical, vision and dental coverage.
• Financial benefits include 401(k), stock purchase and company-paid life insurance.
• Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.

Pay

• Bentonville, Arkansas US-09401: The annual salary range for this position is $90,000.00 - $180,000.00
• Bellevue, Washington US-11663: The annual salary range for this position is $108,000.00 - $216,000.00

Additional Compensation

• Annual or quarterly performance bonuses.
• Stock for certain positions.

Minimum Qualifications

• Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years’ experience in project management, program management, program operations, or related area.
• Option 2: 6 years’ experience in project management, program management, program operations, or related area.

Preferred Qualifications

• Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 3 years' experience in project management, program management, program operations, or related area.

Additional Information

• We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.