(USA) Service Shop Repair Technician

About the role

Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback. Complies with company policies, procedures, and standards of ethics and integrity.

Responsibilities

• Performs minor to intermediate inspections, repairs, and replacements following company guidelines on all Walmart equipment (e.g., trailers, tractors, yard trucks, shop equipment, service vehicles) by:
  • Creating and processing work orders
  • Performing minor diagnostics with technical and electronic equipment on various Walmart equipment (e.g., tractor engine components, electronics, drive trains, minor HVAC)
  • Assessing maintenance, repair, and replacement needs
  • Identifying needed parts and possible solutions
  • Consulting with others and selecting the best possible solution
  • Conducting repairs and replacements (e.g., repair drivetrain components, communication equipment, onboard technology, tractor and minor trailer diagnostics of HVAC systems)
  • Following company and Department of Transportation (DOT) guidelines and requirements
• Communicates with individuals or groups (e.g., customers, suppliers, associates) verbally and in writing.
• Receives fuel drops and conducts fuel sampling by:
  • Monitoring the drop to ensure safety compliance
  • Following procedures for fuel additives
  • Monitoring tank levels before and after the drop
  • Collecting and preparing fuel samples for analysis and shipping
  • Completing appropriate paperwork
• Correctly identifies and performs warrantable repairs by:
  • Entering accurate information on the condition, cause, and correction into the maintenance system
  • Completing warranty tags as needed
  • Ensuring parts are retained according to warranty guidelines
  • Creating and processing warranty claims to ensure proper credit is received according to company guidelines
• Embraces differences in people, cultures, ideas, and experiences to create a workplace where associates feel seen, supported, and connected.
• Works as a team, builds strong and trusting relationships, and communicates with impact, energy, and positivity to motivate and influence.
• Strengthens the team by helping develop and mentor others and recognizes others' contributions and accomplishments.
• Maintains and promotes the highest standards of integrity, ethics, and compliance; models Walmart values to support and foster the company’s culture.
• Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
• Delivers results while putting the customer first and makes decisions based on reliable information, balancing short- and long-term priorities.
• Displays curiosity and a desire to learn, takes calculated risks, and demonstrates courage and resilience.
• Drives continuous improvements, is open to and uses new technologies and skills, and supports others through change.

Requirements

• 2 years' experience in tractor and trailer inspection and repair OR a technical school degree or certification in Heavy Duty Truck/Trailer Maintenance.
• Valid state-issued driver's license.
• Brake inspection qualified as defined in the Federal Motor Carrier Safety Administration regulations, Section 396.25.
• Vehicle Inspection qualified as defined in the Federal Motor Carrier Safety Administration regulations, Section 396.19.

Preferred Qualifications

• Microsoft Office proficiency.
• ASE Certification.
• Transportation-related certification.
• Class F Driver's License.

Benefits

• Competitive pay with performance-based bonus awards.
• Health benefits including medical, vision, and dental coverage.
• Financial benefits including 401(k), stock purchase, and company-paid life insurance.
• Paid time off (PTO) including sick leave, parental leave, family care leave, bereavement, jury duty, and voting.
• Short-term and long-term disability coverage.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U: Walmart-paid education benefit program for full-time and part-time associates, covering tuition, books, and fees for programs ranging from high school completion to bachelor’s degrees, including English Language Learning and short-form certificates. Eligibility requirements apply.

Pay

The hourly wage range for this position is $31.45 - $34.95. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Primary location: 21500 COX RD, SUTHERLAND, VA 23885-9464, United States of America.