Service Repair Technician

Responsibilities

• Evaluates, troubleshoots, and repairs Medical Device Equipment.
• Performs estimates on quotes for parts and time for repair documentation.
• Tests and repairs of electronic and electro-mechanical devices using a variety of test equipment.
• Repairs such devices using soldering, brazing, and assembly tools.
• Verifies and tests all repaired equipment to final quality control specifications utilizing computer interface, custom test equipment, meters, scopes, and alignment equipment.
• Learns and utilizes company systems D365, CRM, and spreadsheets to document and perform repair process.
• Communicates repair quotes generated in the system to the customer for approvals.
• Maintain calibration test equipment for repairs.
• Maintain and audit parts stocking levels for repairs.
• Provide complaint data for repairs to product surveillance team.
• Maintain updated training records in Master Control system.

Qualifications

• Ability to understand the details of Bills of Material, Schematic Drawings, and Blueprints.
• Knowledge of Business computer systems (CRM, D365, excel, etc.) in the areas of Data Entry, and Field Service Logs.
• Familiarity with electronic test equipment, soldering, and typical hand tools.
• Experience in circuit board testing and electrical troubleshooting.
• Analytical abilities to diagnose repair needs of improperly functioning products.
• Required to maintain a clean work bench area within service department, bench test equipment, and hand tools.
• Required to take on new training for new product lines that the company acquires.

Benefits

The Service Repair Technician at CooperSurgical receives an outstanding total compensation plan. This includes medical coverage, 401(k), parental leave, fertility benefits, paid time off for vacation, personal, sick and holidays, and multiple other perks and benefits. For more information, visit us at www.coopersurgical.com. Please note that all resumes submitted by search firms/employment agencies to any employee at CooperSurgical via-email, the internet or in any form and/or method will be deemed the sole property of CooperSurgical, unless such search firms/employment agencies were engaged by CooperSurgical for this position and a valid agreement with CooperSurgical is in place. In the event a candidate who was submitted outside of the CooperSurgical agency engagement process is hired, no fee or payment of any kind will be paid. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.