(USA) Senior Manager, Business Operations eCommerce

Bentonville, AR, United States

About the role

The Senior Manager, Brand Growth leads cross-functional initiatives to drive strategic business outcomes through data-driven insights and effective stakeholder collaboration. This role requires advanced communication and project management skills to influence decision-making and align teams with organizational goals. The position focuses on optimizing operational workflows, leveraging market and customer analytics, and managing complex projects to enhance eCommerce performance. The successful candidate will provide leadership in problem-solving, change management, and business strategy execution, ensuring alignment with company standards and fostering continuous improvement across business operations.

About the team

The team drives brand management and growth by leveraging data-driven insights and strategic business metrics. It leads cross-functional initiatives to enhance product adoption and optimize workflows, ensuring alignment with organizational goals. Members collaborate closely with stakeholders to manage change effectively and deliver impactful results. The team values clear communication, analytical rigor, and proactive problem-solving to navigate complex challenges. Focused on continuous improvement, it supports scalable solutions that advance business operations and customer engagement within the eCommerce landscape. This collaborative environment fosters professional development and operational excellence.

Responsibilities

• Lead cross-functional initiatives to drive business operations and eCommerce strategies aligned with organizational goals.
• Analyze market trends, customer behavior, and business metrics to identify growth opportunities and optimize performance.
• Develop and communicate clear business plans, leveraging data-driven insights to influence stakeholders and guide decision-making.
• Manage complex projects, ensuring alignment of resources, timelines, and deliverables while mitigating risks and addressing challenges.
• Foster collaboration across teams by establishing shared goals and effective communication channels.
• Mentor and support team members to enhance skills and promote continuous improvement.

Requirements

• Bachelor's degree in information technology, computer science, or related area and 5 years’ experience in eCommerce merchandising, site operations, business management, or related area OR 7 years’ experience in eCommerce merchandising, site operations, business management, information technology, computer science or related area.
• 2 years’ supervisory experience.

Preferred Qualifications

• Master's degree in Information Technology, Computer Science, or related area.
• Experience in ECommerce Merchandising, Site Operations, Business Management, or related area.

Skills

• Proven expertise in leading cross-functional business initiatives and managing complex projects with multiple work streams.
• Strong analytical skills with the ability to leverage data, market trends, and customer insights to drive strategic decisions.
• Exceptional communication and influencing abilities to engage stakeholders and present clear, fact-based narratives.
• Experience in change management, workflow optimization, and stakeholder collaboration to achieve business objectives.
• Demonstrated capability in problem formulation and designing data-driven solutions for complex organizational challenges.
• Proficiency in business metrics evaluation, brand analysis, and product adoption strategies.
• Ability to mentor and develop team members while fostering a high-performance environment.

Benefits

• Competitive pay with performance-based bonus awards.
• Health benefits including medical, vision, and dental coverage.
• Financial benefits including 401(k), stock purchase, and company-paid life insurance.
• Paid time off including PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
• Short-term and long-term disability coverage.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U: Walmart-paid education benefit program for full-time and part-time associates, covering tuition, books, and fees for high school completion, bachelor's degrees, English Language Learning, and short-form certificates.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms.

Pay

• Bentonville, Arkansas: The annual salary range for this position is $90,000.00 - $180,000.00.
• Sunnyvale, California: The annual salary range for this position is $117,000.00 - $234,000.00.

Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include stock.