(USA) Senior Director, Operations

Position Summary

The Senior Director, Operations is a senior operational and strategic leader who oversees the execution of large-scale, complex projects and programs while developing cross-functional business solutions within Walmart’s Site Merchandise Experience & Strategy team.

What you'll do...

• Oversee the execution of large-scale, complex projects, workstreams, and programs by managing project plans, task timelines, and communication materials — identifying performance standards, developing contingency plans, and managing budget approvals to ensure successful delivery
• Develop recommendations for decision support by sourcing and analyzing data to surface business trends, translating insights into strategic recommendations, and partnering cross-functionally to build processes that meet business goals
• Direct the implementation of business solutions by building key stakeholder partnerships, serving as subject matter expert, developing scorecards and tracking mechanisms, and driving execution through customer service and platform development
• Provide overall strategic direction by analyzing business objectives and customer needs, developing and communicating business strategies, evaluating operational processes, and capitalizing on improvement opportunities
• Develop and implement strategies to attract, develop, and retain a highly skilled workforce — including diagnosing capability gaps, supporting mentorship and succession planning, and cultivating a culture of integrity, belonging, and continuous learning

At Walmart, you’ll make an impact by...

• Offering competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet
• Providing health benefits including medical, vision and dental coverage
• Offering financial benefits such as 401(k), stock purchase, and company-paid life insurance
• Offering paid time off benefits including PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting
• Offering other benefits such as short-term and long-term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more
• Receiving PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes
• Having an annual salary range of $130,000.00 - $260,000.00 with additional compensation including annual or quarterly performance bonuses

Minimum Qualifications...

• Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
• Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 3 years’ experience in project management, program management, program operations, or related area.
• Option 2: 5 years’ experience in project management, program management, program operations, or related area.

Preferred Qualifications...

• Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
• Masters: Business Administration, Masters: Computer Engineering, Masters: Operations Management
• Project Management - Project Management Professional - Certification