(USA) Quality Assurance/systems Manager (grocery)

About the role

Drive and implement the business plan for area of responsibility to achieve facility goals such as production, quality, safety and implement operational improvements. Forecast staffing workload and performance results to meet business demands. Prepare, review and/or analyze business reports and use information to identify operational improvements. Monitor and ensure area of responsibility’s compliance with Logistics and company quality and safety standards, policies, procedures and directives by developing, distributing and/or maintaining procedures and supporting documentation.

Responsibilities

• Communicate with or to individuals or groups verbally and/or in writing (e.g., customers, suppliers, associates).
• Identify and ensure associate, customer and supplier concerns are resolved using own judgment or consulting others when needed.
• Supervise and manage associates and leaders in area of responsibility by giving direction, monitoring performance and providing feedback; identifying training and development needs and providing opportunities for learning and growth; teaching, supporting and modeling Logistics and company policies and procedures; and participating in the hiring, promotion, coaching, teaching and evaluation of associates, leaders and managers.
• Oversee the execution of QA guidelines, procedures and programs by identifying ways to increase building efficiencies and maintain inventory integrity and ensuring systems/processes are implemented for corrective actions, slot profiling, inventory adjustments, cycle inventory tests, managing outside storage damages and strays, tracking and reporting close date product, hazardous material processing.
• Oversee the execution of systems operations by ensuring appropriate hardware and software maintenance; installation of new, replacement or additional systems; necessary repairs are completed on existing systems; and development and troubleshooting involving the appropriate corporate partner, Information Systems Division vendor, Logistics Regional and Divisional Systems Manager.

Skills

• Respect the Individual: Builds high-performing teams; embraces differences in people, cultures, ideas and experiences; creates a workplace where associates feel seen, supported and connected through a culture of belonging; creates opportunities for all associates to thrive and perform.
• Respect the Individual: Works collaboratively; builds strong and trusting relationships; communicates with impact, energy and positivity to motivate and influence.
• Respect the Individual: Attracts and retains the best talent; empowers and develops talent; and recognizes others’ contributions and accomplishments.
• Act with Integrity: Maintains and promotes the highest standards of integrity, ethics and compliance; models the Walmart values to support and foster our culture; holds oneself and others accountable; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members and the world around us.
• Act with Integrity: Acts in a selfless manner and is consistently humble, self-aware, honest, fair and transparent.
• Serve Our Customers and Members: Delivers results while putting the customer first; considers and adapts to how, where and when customers shop and applies the EDLP and EDLC business models to all plans.
• Serve Our Customers and Members: Makes decisions based on data insights and analysis; balances short- and long-term priorities and considers our customers, fellow associates, shareholders, suppliers, business partners and communities when making plans.
• Strive for Excellence: Displays curiosity and a desire to learn; takes calculated risks; demonstrates courage and resilience; and encourages learning from mistakes.
• Strive for Excellence: Drives continuous improvements; adopts and encourages the use of new technologies and skills; and supports others through change.

Requirements

• Bachelor’s degree in a related field (e.g., Management, Logistics, Business Administration, Financial Management, Production/Operations Management).
• One year of experience in an operations/distribution/logistics environment supervising, evaluating, mentoring and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees for multiple departments/areas.
• OR one year of experience as a Walmart Logistics Area Manager supervising, evaluating, mentoring and developing associates; managing associate workload; and participating in the hiring and promotion of associates.
• OR three years of experience in an operations/distribution/logistics/retail environment supervising, evaluating, mentoring and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees for multiple departments/areas.
• OR one year of experience as a Walmart Logistics Operations Manager supervising, evaluating, mentoring and developing managers/supervisors; managing workload; and participating in the hiring and promotion of associates for multiple departments/areas.

Preferred Qualifications

• Distribution, Financial Modeling and Analysis, Inventory Management, Logistics, Modeling/Forecasting, Operations, Preparing and executing budgets, Profit and Loss (P&L) Accountability, Recruiting, Supervising Associates, Training and Development, Walmart Logistics Manager, Walmart Logistics Systems.
• Bachelor’s: Business, Bachelor’s: Finance, Bachelor’s: Logistics, Bachelor’s: Management, Bachelor’s: Operations Management.

Pay

The annual salary range for this position is $84,000.00 – $126,000.00. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include Regional Pay Zone (RPZ) (based on location) and stock.

Benefits

• Health benefits include medical, vision and dental coverage.
• Financial benefits include 401(k), stock purchase and company-paid life insurance.
• Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty and voting.
• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays or other purposes. The amount you receive depends on your job classification and length of employment and will meet or exceed the requirements of paid sick leave laws, where applicable.
• Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short-form certificates. Tuition, books and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.