(USA) Overnight Stocking Coach, Non-Complex

Position Summary

TourToTeach, a leader in store operations, is seeking a dynamic individual to lead and develop teams effectively. This role involves teaching training, actively listening to associates, providing feedback, and managing store operations.

What you'll do...

• Tour stores and provide feedback to associates
• Communicate and collaborate with all levels of associates regarding store operations
• Utilize technology and business initiatives to improve store performance
• Introduce and lead company change efforts
• Provide clear expectations and guidance to implement business solutions
• Communicate business objectives to teams effectively
• Model and demonstrate exceptional customer service standards
• Manage and support customer service initiatives such as Store of the Community and community outreach programs
• Ensure customer needs, complaints, and issues are successfully resolved
• Develop and implement action plans to correct deficiencies and improve the customer experience
• Drive the financial performance and sales of the designated store area
• Review and evaluate Profit & Loss (PL) statements
• Manage and assist in budgeting, forecasting, and controlling expenses
• Maintain effective merchandise presentation, seasonal transitions, inventory flow, and operational processes
• Develop and implement action plans to mitigate shrink and ensure sales and profit goals are achieved
• Supervise and develop opportunities for hourly associates
• Hire, train, mentor, assign duties, set clear expectations, provide associate recognition, and promote a belonging mindset in the workplace
• Recruit and develop qualified associates to meet staffing needs and achieve company growth potential
• Coordinate, complete, and oversee job-related activities and assignments
• Support key stakeholders and plans and initiatives to meet customer and business needs
• Identify and address improvement opportunities and demonstrate adaptability and promote continuous learning
• Respect the Individual
• Builds high-performing teams, embraces differences, and creates a workplace where associates feel seen, supported, and connected through a culture of belonging
• Recruits and develops qualified associates to meet staffing needs and achieve company growth potential
• Ensures compliance with company policies and procedures
• Strives for Excellence
• Displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience, and encourages learning from mistakes
• Strives for Excellence
• Drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change
• Additional Compensation
• Annual or quarterly performance bonuses
• Regional Pay Zone (RPZ) (based on location)
• Complex Structure (based on external factors that create challenges)
• State Pay Differential

Minimum Qualifications

• 2 years’ of college; OR
• 1 year’s retail experience and 1 year’s supervisory experience; OR
• 2 years’ general work experience and 1 year’s supervisory experience.

Preferred Qualifications

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
• General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing

Additional Information

• Minimum Salary Range: $65,000.00 - $100,000.00
• Benefits: Competitive pay, performance-based bonus awards, health benefits, financial benefits, paid time off benefits, short-term and long-term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more.
• Annual Salary Range: $65,000.00 - $100,000.00
• Additional Compensation: Regional Pay Zone (RPZ) (based on location), Complex Structure (based on external factors that create challenges), State Pay Differential
• Job Classification: Minimum Qualifications apply to all employees.

Location

Primary Location: 1450 E MAIN ST, CARBONDALE, IL 62901-3140, United States of America

Drug-Free Workplace

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job.