(USA) Overnight Stocking Coach, Non-Complex

Position Summary

TourToTeach, a role within Walmart, involves leading and developing teams effectively by teaching, training, and actively listening to associates. This includes providing feedback during store tours, communicating and collaborating with all levels of associates regarding store operations, merchandising, and company direction. The role also involves introducing and leading company change efforts, providing clear expectations and guidance to implement business solutions, and communicating business objectives to teams.

What you'll do...

• Teaches and trains teams effectively
• Collaborates with all levels of associates regarding store operations
• Communicates and collaborates with associates regarding merchandising and company direction
• Introduces and leads company change efforts
• Provides clear expectations and guidance to implement business solutions
• Communicates business objectives to teams effectively
• Models and demonstrates exceptional customer service standards to store associates
• Manages and supports customer service initiatives such as Store of the Community and community outreach programs
• Ensures customer needs, complaints, and issues are successfully resolved
• Develops and implements action plans to correct deficiencies
• Provides process improvement leadership to ensure a high quality customer experience
• Drives the financial performance and sales of the designated store area
• Reviews and evaluates PL Profit Loss statements
• Manages and assists in budgeting, forecasting, and controlling expenses
• Maintains effective merchandise presentation, seasonal transitions, inventory flow, and operational processes
• Develops and implements action plans to mitigate shrink and ensure sales and profit goals are achieved
• Supervises and develops opportunities for hourly associates by hiring, training, mentoring, assigning duties, setting clear expectations, providing associate recognition, and promoting a belonging mindset in the workplace
• Hires, trains, mentors, assigns duties, provides recognition, and promotes a belonging mindset in the workplace
• Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs, identifying and communicating goals and objectives, building accountability for and measuring progress in achieving results, identifying and addressing improvement opportunities, and demonstrating adaptability and promoting continuous learning
• Ensures compliance with company policies and procedures by implementing related action plans, utilizing and supporting the Open Door Policy, and providing direction and guidance on applying these in executing business processes and practices
• Respects individuals by building high-performing teams, embracing differences, and creating a workplace where associates feel seen, supported, and connected through a culture of belonging
• Attracts and retains the best talent by empowering and developing talent and recognizing others' contributions and accomplishments
• Acts with integrity by maintaining and promoting the highest standards of integrity, ethics, and compliance, modeling the Walmart values, holding oneself and others accountable, and supporting Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us
• Strives for excellence by displaying curiosity and a desire to learn, taking calculated risks, demonstrating courage and resilience, and encouraging learning from mistakes
• Strives for excellence by driving continuous improvements, adopting and encouraging the use of new technologies and skills, and supporting others through change

Pay

The annual salary range for this position is $65,000.00 - $80,000.00. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include: Regional Pay Zone (RPZ) (based on location), Complex Structure (based on external factors that create challenges), and State Pay Differential.

Benefits

• Health benefits include medical, vision, and dental coverage
• Financial benefits include 401(k), stock purchase, and company-paid life insurance
• Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting
• Other benefits include short-term and long-term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more
• You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
• For information about PTO, see https://one.walmart.com/notices.
• LIVE BETTER U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.

Minimum Qualifications

• 2 years’ of college; OR 1 year’s retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s supervisory experience

Preferred Qualifications

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
• General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing