(USA) Overnight Stocking Coach, Non-Complex

Position Summary

TourToTeach communicating and collaborating with all levels of associates regarding store operations utilizing technology business initiatives, merchandising and company direction.

What you'll do...

• Leads and develops teams effectively by teaching training and actively listening to associates.
• Touring stores and providing feedback.
• Introducing and leading company change efforts.
• Providing clear expectations and guidance to implement business solutions.
• Communicating business objectives to teams effectively.
• Modeling and demonstrating exceptional customer service standards to store associates.
• Maintaining and demonstrating the One Best Way (OBW) service model.
• Managing and supporting customer service initiatives such as store of the community and community outreach programs.
• Ensuring customer needs, complaints, and issues are successfully resolved.
• Developing and implementing action plans to correct deficiencies.
• Providing process improvement leadership to ensure a high quality customer experience.
• Driving the financial performance and sales of the designated store area.
• Reviewing and evaluating PL Profit Loss statements.
• Managing and assisting in budgeting, forecasting, and controlling expenses in designated business area.
• Monitoring and ensuring effective merchandise presentation, seasonal transitions, inventory flow, and operational processes.
• Developing and implementing action plans to mitigate shrink and ensure sales and profit goals are achieved for business area.
• Supervising and developing opportunities for hourly associates by hiring, training, mentoring, assigning duties, setting clear expectations, providing associate recognition, and communicating expectations consistently and effectively.
• Ensuring promoting a belonging mindset in the workplace and recruiting and developing qualified associates to meet staffing needs and achieve company growth potential.
• Coordinating, completing, and overseeing job-related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs, identifying and communicating goals and objectives, building accountability for and measuring progress in achieving results, identifying and addressing improvement opportunities, and demonstrating adaptability and promoting continuous learning.
• Providing supervision and development opportunities for associates by hiring and training, mentoring, assigning duties, providing recognition, and promoting a belonging mindset in the workplace.
• Ensuring compliance with company policies and procedures by implementing related action plans, utilizing and supporting the Open Door Policy, and providing direction and guidance on applying these in executing business processes and practices.
• Respecting individuals by building high-performing teams, embracing differences, creating a workplace where associates feel seen, supported, and connected through a culture of belonging, and recruiting and developing qualified associates to meet staffing needs and achieve company growth potential.
• Acting with integrity by maintaining and promoting the highest standards of integrity, ethics, and compliance, modeling the Walmart values, holding oneself and others accountable, supporting Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us, using green creating a sense of belonging, eliminating waste, participating in local giving.
• Serving our customers and members by delivering results while putting the customer first, considering and adapting to how, where, and when customers shop, and applying the EDLP and EDLC business models to all plans.
• Striving for excellence by displaying curiosity and a desire to learn, taking calculated risks, demonstrating courage and resilience, encouraging learning from mistakes, driving continuous improvements, adopting and encouraging the use of new technologies and skills, and supporting others through change.

Pay

The annual salary range for this position is $65,000.00 - $80,000.00. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include: Regional Pay Zone (RPZ) (based on location), Complex Structure (based on external factors that create challenges).

Benefits

Health benefits include medical, vision, and dental coverage. Financial benefits include 401(k), stock purchase, and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more. Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).