(USA) Overnight Stocking Coach, Non-Complex

Position Summary

TourtoTeach leads and develops teams by teaching, training, and actively listening to associates. They provide feedback, communicate with all levels of associates, introduce and lead company change efforts, set clear expectations, and guide business solutions.

What you'll do...

• Tour stores and provide feedback to associates.
• Collaborate with associates at all levels regarding store operations.
• Utilize technology and business initiatives to improve store operations.
• Introduce and lead company change efforts.
• Provide clear expectations and guidance to implement business solutions.
• Communicate business objectives to teams effectively.
• Model and demonstrate exceptional customer service standards.
• Follow and demonstrate the One Best Way (OBW) service model.
• Manage and support customer service initiatives such as Store of the Community and community outreach programs.
• Ensure customer needs, complaints, and issues are successfully resolved.
• Develop and implement action plans to correct deficiencies.
• Provide process improvement leadership to ensure a high quality customer experience.
• Drive the financial performance and sales of the designated store area.
• Review and evaluate Profit & Loss (PL) statements.
• Manage and assist in budgeting, forecasting, and controlling expenses.
• Maintain effective merchandise presentation, seasonal transitions, inventory flow, and operational processes.
• Develop and implement action plans to mitigate shrink and ensure sales and profit goals are achieved.
• Supervise and develop opportunities for hourly associates.
• Hire, train, mentor, assign duties, provide recognition, promote a belonging mindset, and recruit and develop qualified associates.
• Coordinate, complete, and oversee job-related activities and assignments.
• Supports key stakeholders, plans and initiatives to meet customer and business needs.
• Identifies and communicates goals and objectives.
• Buys into accountability for and measures progress in achieving results.
• Identifies and addresses improvement opportunities and demonstrates adaptability and promotes continuous learning.
• Ensures compliance with company policies and procedures.
• Respects individuals by building high-performing teams, embracing differences, and creating a workplace where associates feel seen, supported, and connected through a culture of belonging.
• Recruits and develops qualified associates to meet staffing needs and achieve company growth potential.
• Works collaboratively, builds strong and trusting relationships, communicates with impact, energy, and positivity to motivate and influence.
• Attracts and retains the best talent, empowers and develops talent, and recognizes others' contributions and accomplishments.
• Acts with integrity by maintaining and promoting the highest standards of integrity, ethics, and compliance, modeling Walmart values, holding oneself and others accountable, and supporting Walmart's goal of becoming a regenerative company.
• Serves our customers and members by delivering results while putting the customer first, considering and adapting to how, where, and when customers shop, and applying the EDLP and EDLC business models to all plans.
• Strives for excellence by displaying curiosity and a desire to learn, taking calculated risks, demonstrating courage and resilience, and encouraging learning from mistakes.
• Drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change.
• Offers competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet.
• Includes health benefits such as medical, vision, and dental coverage.
• Includes financial benefits such as 401(k), stock purchase, and company-paid life insurance.
• Includes paid time off benefits such as PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
• Includes other benefits such as short-term and long-term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more.
• Includes PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
• The annual salary range for this position is $65,000.00 - $100,000.00.
• Additional compensation includes annual or quarterly performance bonuses.
• Additional compensation for certain positions may also include Regional Pay Zone (RPZ) (based on location) and Complex Structure (based on external factors that create challenges).
• Minimum Qualifications:
  • 2 years’ of college; OR
  • 1 year’s retail experience and 1 year’s supervisory experience; OR
  • 2 years’ general work experience and 1 year’s supervisory experience.
• Preferred Qualifications:
  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing.
• Primary Location: 15495 PANAMA CITY BEACH PKWY, PANAMA CITY BEACH, FL 32413-0000, United States of America.
• Drug-Free Workplace Policy: Associates will be required to attend and successfully complete all job-required trainings and assessments.