(USA) Overnight Stocking Coach, Non-Complex

Position Summary

TourToTeach, a role within Walmart, involves leading and developing teams effectively by teaching, training, and actively listening to associates. This includes providing feedback, communicating with all levels of associates, and introducing and leading company change efforts.

What you'll do...

• Teaches and trains teams, actively listens to associates, and provides feedback during tours of stores.
• Collaborates with all levels of associates regarding store operations, utilizes technology, business initiatives, merchandising, and company direction.
• Introduces and leads company change efforts, sets clear expectations, and guides associates in implementing business solutions.
• Communicates business objectives to teams effectively, models and demonstrates exceptional customer service standards, and follows the One Best Way (OBW) service model.
• Manages and supports customer service initiatives such as Store of the Community and community outreach programs, ensuring customer needs, complaints, and issues are successfully resolved.
• Develops and implements action plans to correct deficiencies and improve the customer experience.
• Drives the financial performance and sales of the designated store area by reviewing and evaluating Profit and Loss (PL) statements, managing and assisting in budgeting, forecasting, and controlling expenses.
• Maintains effective merchandise presentation, seasonal transitions, inventory flow, and operational processes, and develops and implements action plans to mitigate shrinkage and ensure sales and profit goals are achieved.
• Supervises and develops opportunities for hourly associates by hiring, training, mentoring, assigning duties, setting clear expectations, providing associate recognition, and promoting a belonging mindset in the workplace.
• Recruits and develops qualified associates to meet staffing needs and achieve company growth potential, coordinates, completes, and oversees job-related activities and assignments, and supports key stakeholders.
• Ensures compliance with company policies and procedures by implementing related action plans, utilizing the Open Door Policy, and providing direction and guidance on applying these in executing business processes and practices.
• Respects individuals by building high-performing teams, embracing differences, and creating a workplace where associates feel seen, supported, and connected through a culture of belonging.
• Attracts and retains the best talent by empowering and developing talent, recognizing others' contributions and accomplishments, and acting with integrity.
• Strives for excellence by displaying curiosity, taking calculated risks, driving continuous improvements, adopting new technologies and skills, and supporting others through change.
• Strives for excellence by striving for continuous improvements, adopting new technologies and skills, and supporting others through change.
• Strives for excellence by striving for continuous improvements, adopting new technologies and skills, and supporting others through change.

Pay

The annual salary range for this position is $65,000.00 - $100,000.00. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include Regional Pay Zone (RPZ) (based on location) and Complex Structure (based on external factors that create challenges).

Benefits

• Health benefits include medical, vision, and dental coverage.
• Financial benefits include 401(k), stock purchase, and company-paid life insurance.
• Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits include short-term and long-term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more.
• Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Minimum Qualifications

• 2 years’ of college; OR 1 year’s retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s supervisory experience.

Preferred Qualifications

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing.