(USA) Overnight Stocking Coach

Position Summary

TourToTeach, a role within the Walmart organization, involves leading and developing teams effectively by teaching, training, and actively listening to associates. This includes providing feedback, communicating with all levels of associates regarding store operations, utilizing technology, merchandising, and company direction. The role also involves introducing and leading company change efforts, providing clear expectations and guidance to implement business solutions, and communicating business objectives to teams.

What you'll do...

• Teaches and trains teams effectively
• Collaborates with all levels of associates regarding store operations
• Utilizes technology and business initiatives
• Introduces and leads company change efforts
• Provides clear expectations and guidance to implement business solutions
• Communicates business objectives to teams effectively
• Models and demonstrates exceptional customer service standards
• Manages and supports customer service initiatives such as Store of the Community and community outreach programs
• Ensures customer needs, complaints, and issues are successfully resolved
• Develops and implements action plans to correct deficiencies
• Provides process improvement leadership to ensure a high quality customer experience
• Drives the financial performance and sales of the designated store area
• Reviews and evaluates PL Profit Loss statements
• Manages and assists in budgeting, forecasting, and controlling expenses
• Maintains effective merchandise presentation, seasonal transitions, inventory flow, and operational processes
• Develops and implements action plans to mitigate shrink and ensure sales and profit goals are achieved
• Supervises and develops opportunities for hourly associates
• Hires, trains, mentors, assigns duties, provides recognition, and promotes a belonging mindset in the workplace
• Serves as a liaison between key stakeholders, supporting plans and initiatives to meet customer and business needs
• Identifies and communicates goals and objectives, building accountability for and measuring progress in achieving results
• Demonstrates adaptability and promotes continuous learning
• Respects the individual, builds high-performing teams, embraces differences, and creates a workplace where associates feel seen, supported, and connected through a culture of belonging
• Recruits and develops qualified associates to meet staffing needs and achieve company growth potential
• Ensures compliance with company policies and procedures, supporting company mission values and standards of ethics and integrity
• Strives for excellence, displays curiosity, takes calculated risks, and encourages learning from mistakes
• Strives for excellence, drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change
• Offers competitive pay, performance-based bonuses, and other benefits
• Includes health benefits, financial benefits, paid time off benefits, and other perks
• Includes tuition assistance through Live Better U and Bellevue University
• Includes an annual salary range of $65,000.00 - $100,000.00, with additional compensation for certain positions
• Includes a minimum qualification of 2 years' college, 1 year's retail experience and 1 year's supervisory experience, or 2 years' general work experience and 1 year's supervisory experience
• For facilities selling firearms, requires successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training
• For facilities selling only ammunition, may require a current state issued Certificate of Eligibility

Minimum Qualifications

• 2 years’ of college; OR
• 1 year’s retail experience and 1 year’s supervisory experience; OR
• 2 years’ general work experience and 1 year’s supervisory experience.

Preferred Qualifications

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
• General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing