Jobs · OTHR · Missouri

(USA) Member Specialist Full-time

Sam's Club · Columbia, MO · 1 mo ago
On-siteOTHR$17–$25/hrFull-time
We need to output HTML fragment with sections: About the role? The posting includes Position Summary, What you'll do, etc. We need to use

for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must only include sections when posting has real specific content. We need to extract content: The posting includes Position Summary... What you'll do... (list of duties). Then later: At Sam's Club, we offer competitive pay... benefits details. Then: The hourly wage range for this position is $17.00 to $25.00* ... Additional compensation... Then Minimum Qualifications... Preferred Qualifications... (but they say if none listed, there are none; they have placeholders but no actual qualifications listed). So we should not create Requirements/Qualifications sections if they are just placeholder text. The posting includes "Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications." Since no actual qualifications listed, we should not include a Qualifications section. Same for Preferred. We have responsibilities/duties: many bullet-like sentences. We can put them in a
  • list under a Responsibilities heading. We have benefits: description of health, financial, PTO, other benefits, Live Better U. That's specific content, so we can have Benefits heading. We have Pay: hourly wage range $17.00 to $25.00, plus premiums. That's specific, so Pay heading. Schedule: not mentioned. So no Schedule heading. About the role: maybe we can use Position Summary as About the role. The posting includes "Position Summary... What you'll do..." Could treat that as About the role. We'll put that in a

    maybe. We need to avoid repeating job title as heading. Not needed. We need to remove boilerplate: cookie/navigation/legal/EEO etc. The posting includes drug-free workplace statement at end; that's boilerplate? It's a policy statement; might be considered legal/EEO? It's about drug-free workplace; could be considered boilerplate but it's specific to Walmart. The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The drug-free workplace statement might be considered legal boilerplate; but it's not EEO. Might be okay to keep? Safer to remove it as it's generic policy. However it's not duplicated lines. I'd lean to remove it because it's standard legal statement. The instruction says remove legal boilerplate. So remove that final paragraph. Also remove duplicated lines: there are many repeated sentences like "Resolves member issues and concerns." appears multiple times. We should preserve all substantive information but not duplicate? The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." It doesn't say to deduplicate. But we could keep duplicates; but better to avoid redundancy? Not required. I'd keep as is but maybe we can deduplicate to avoid noise. However risk of removing substantive info if duplicates are same. I'd keep them; it's fine. We need to output only HTML fragment, no /, no markdown. Structure:

    About the role

    Position Summary... What you'll do... [the list of duties as prose? Actually we need to use

    • for any list of duties/requirements/benefits. So we should put duties in a list.

      maybe we can have a brief summary paragraph then list. But we have many duty sentences; we can put them as
    • items. Thus:

      About the role

      Provides member service. Maintains the checkout area. Resolves member issues and concerns. Promotes Sam's Club products and services. Provides guidance and support to members regarding self-service technology. Processes member purchases. Assists with payments, returns, refunds, and exchanges according to company policies and procedures for different membership and payment types. Follows company safety standards, procedures, and guidelines, including conducting safety sweeps. Follows proper procedures for handling merchandise. Corrects and reports unsafe situations to facility management. Maintains entrance areas. Acknowledges members, verifies membership cards, and identifies member needs. Assists members with purchasing decisions. Locates merchandise. Resolves member issues and concerns. Promotes the company's products and services. Zones the area. Arranges and organizes merchandise. Assists members with transporting items. Maintains a safe shopping environment. Maintains exit areas. Reviews member receipts. Acknowledges the member and identifies member needs. Assists with securing and safeguarding Sam's Club assets and property by observing and communicating potential criminal activity according to company policies and procedures. Maintains paperwork, logs, and other required documentation. Executes emergency response procedures. Ensures compliance with company security and safety practices. Assist with the training of Member Frontline Services associates on company processes and procedures. Teaches new technology and tool functionality. Delivers new programs rollout training. Provides continuous learning and process improvement opportunities. Ensures area of responsibility is maintained in accordance with company policies and procedures by properly handling returns. Zones the area. Arranges and organizes merchandise. Identifies shrink and damages. Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices. Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback. Respect the Individual: Embraces differences in people, cultures, ideas, and experiences; creates a workplace where associates feel seen, supported and connected through a culture of belonging; creates opportunities for all associates to thrive and perform; helps to attract the best talent. Respect the Individual: Works as a team; builds strong and trusting relationships; communicates with impact, energy, and positivity to motivate and influence. Respect the Individual: Strengthens the team by helping, developing and mentoring others; recognizes others’ contributions and accomplishments. Act with Integrity: Maintains and promotes the highest standards of integrity, ethics and compliance, models the Walmart values to support and foster our culture; holds oneself and others accountable; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us. Act with Integrity: Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent. Serve our Customers and Members: Delivers results while putting the customer first. Serve our Customers and Members: Makes decisions based reliable information; balances short- and long-term priorities; and considers how own work impacts the team’s ability to deliver on our purpose for all stakeholders. Strive for Excellence: Displays curiosity and a desire to learn; takes calculated risks; and demonstrates courage and resilience. Strive for Excellence: Drives continuous improvements; is open to and uses new technologies? and skills; and supports others through change.

      But we need to use
      • for any list of duties/requirements/benefits. The above is prose, not a list. Better to convert each sentence to
      • . However that would be huge list. Could be okay. But we also have a Benefits section: we need to list benefits as
        • . Pay section: we can have

          with wage range and premiums. Let's structure:

          About the role

          • Provides member service.
          • Maintains the checkout area.
          • Resolves member issues and concerns.
          • ... etc.
          Then

          Benefits

          • Health benefits include medical, vision and dental coverage
          • Financial benefits include 401(k), stock purchase and company-paid life insurance
          • Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting.
          • You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
          • Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
          • Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
          Then

          Pay

          The hourly wage range for this position is $17.00 to $25.00* The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

          We should not include Requirements/Qualifications sections because they are placeholders. We need to ensure we didn't include any boilerplate like drug-free workplace. Remove that final paragraph. Also remove duplicated lines? We have duplicates like "Resolves member issues and concerns." appears multiple times; we could keep both but it's okay. However we might want to deduplicate to avoid redundancy but not required. I'll keep as they appear in original; but we have many duplicates; we could keep them but it's okay. Let's extract the duties from the text exactly as they appear, preserving order. Original duties block: "Provides member service. Maintains the checkout area. Resolves member issues and concerns. Promotes Sam's Club products and services. Provides guidance and support to members regarding self-service technology. Processes member purchases. Assists with payments, returns, refunds, and exchanges according to company policies and procedures for different membership and payment types. Follows company safety standards, procedures, and guidelines, including conducting safety sweeps. Follows proper procedures for handling merchandise. Corrects and reports unsafe situations to facility management. Maintains entrance areas. Acknowledges members, verifies membership cards, and identifies member needs. Assists members with purchasing decisions. Locates merchandise. Resolves member issues and concerns. Promotes the company's products and services. Zones the area. Arranges and organizes merchandise. Assists members with transporting items. Maintains a safe shopping environment. Maintains exit areas. Reviews member receipts. Acknowledges the member and identifies member needs. Assists with securing and safeguarding Sam's Club assets and property by observing and communicating potential criminal activity according to company policies and procedures. Maintains paperwork, logs, and other required documentation. Executes emergency response procedures. Ensures compliance with company security and safety practices. Assist with the training of Member Frontline Services associates on company processes and procedures. Teaches new technology and tool functionality. Delivers new programs rollout training. Provides continuous learning and process improvement opportunities. Ensures area of responsibility is maintained in accordance with company policies and procedures by properly handling returns. Zones the area. Arranges and organizes merchandise. Identifies shrink and damages. Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices. Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners;

Similar jobs