(USA) Manager, Strategic Account Management - Toys

Position Summary

The Manager, Strategic Account Management leads the development and execution of account strategies to drive revenue growth and enhance customer relationships. This role involves collaborating with key stakeholders to align business objectives, overseeing team performance, and ensuring compliance with company policies.

Role summary

This role requires strong analytical skills to interpret business metrics and market trends, guiding decision-making and continuous improvement. By fostering a culture of accountability and professional development, the manager supports business goals while promoting ethical standards and operational excellence across strategic accounts.

About the team

• Coordinates and oversees strategic account activities by partnering with key stakeholders to achieve customer and business goals.
• Fosters accountability, tracks progress, and drives continuous improvement.
• Led and develops associates through hiring, training, and mentoring while ensuring adherence to company policies and ethical standards.
• Applies business acumen to interpret market trends and uses data analytics to recommend solutions.
• Demonstrates product expertise to support sales and builds strong internal and external partnerships.
• Leads complex sales proposals, manages onboarding, resolves escalations, and supports strategic planning and negotiation to deliver impactful results.

What you'll do

• Develop and maintain strong relationships with key stakeholders to support strategic plans and business objectives.
• Lead account planning, forecasting, and sales presentations to drive revenue growth and customer engagement.
• Analyze business metrics and data models to identify opportunities and recommend solutions for complex issues.
• Oversee onboarding processes and ensure seamless integration for new accounts.
• Mentor and develop team members through coaching, training, and performance management.
• Ensure compliance with company policies while promoting ethical standards and continuous improvement.
• Collaborate cross-functionally to align strategies and enhance product assortment and customer satisfaction.

What you'll bring

• Proven expertise in stakeholder engagement and relationship management to build and maintain effective partnerships.
• Strong business acumen with the ability to analyze data models, business metrics, and industry trends to inform strategic decisions.
• Demonstrated experience in account planning, forecasting, and driving revenue growth through cross-selling and product assortment strategies.
• Excellent negotiation skills with a focus on achieving mutually beneficial outcomes while adhering to company policies.
• Leadership capabilities in mentoring, coaching, and developing associates to foster high-performing teams.
• Ability to translate complex business requirements into actionable plans aligned with organizational goals.

Additional compensation

• Annual or quarterly performance bonuses.
• Stock options for certain positions.

Minimum Qualifications

• Bachelor's degree in engineering, information technology, business, marketing and sales, healthcare, or related area and 2 years' experience in business management, marketing and sales, healthcare, omni channel merchandising, or related area.
• 4 years' experience in business management, marketing and sales, healthcare, omni channel merchandising, or related area.

Preferred Qualifications

• Leading cross-functional teams, Master's degree in business, marketing and sales, healthcare, or related area.

Location

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.