(USA) Lead Technician, Facility Services, Exterior Services - US
About the role
We're seeking a dedicated Lead Technician for Facility Services, Exterior Services to join our team in a year-round role. You'll lead a team of exterior service technicians, ensuring exceptional service delivery and customer satisfaction. Your expertise in commercial landscape management and exterior building/grounds maintenance will maintain our exterior spaces, fostering a safe and clean environment for customers.
Responsibilities
- Lead a team of exterior service technicians, facilitating on-the-job training on processes, equipment usage, and safety practices to ensure an injury-free working environment.
- Perform landscaping tasks such as cutting grass, weed management, and other duties with or without specialized equipment.
- Apply knowledge of planting, pruning techniques, and pest/disease management through chemical applications.
- Conduct commercial exterior maintenance including irrigation, pressure washing, and exterior building/grounds upkeep.
- Utilize technology (phones, tablets, laptops) for work order management and record-keeping.
- Troubleshoot and prioritize work with a strong customer service orientation.
- Uphold company policies, procedures, and standards of ethics, integrity, and safety.
Requirements
- Minimum of 2 years' experience in commercial landscaping/exterior building maintenance and leading teams.
- High school diploma or equivalent.
- Valid, state-issued driver’s license held for at least 3 years with a clean driving record and ability to pass a Motor Vehicle Record (MVR) report.
- Ability to successfully complete a DOT physical and secure medical certification during pre-hire contingency, maintaining a minimum 90-day Medical Examiner’s Certification (MEC) card.
- No convictions for DUI, DWI, OUI, or reckless driving involving alcohol or drugs within the last three years.
- No more than 2 moving violations in the last 3 years (if driving a commercial motor vehicle).
- No serious traffic violations or preventable accidents (as defined by Federal Motor Carrier Safety Regulations) in the last 3 years (if operating a commercial motor vehicle).
- Ability to read and speak English as required by Federal Motor Carrier Safety Regulations.
Preferred Qualifications
- Associate’s degree in horticulture or related area.
- Certified nursery and/or landscape professional.
- Experience as a landscaping/gardening crew leader or supervisor.
- Proficiency in intermediate-level functionality of word processing, spreadsheet, email, and presentation software (e.g., Word, Excel, Outlook, PowerPoint).
- State/local licensing where required (e.g., Florida, Texas, California).
Benefits
- Competitive pay with performance-based bonus awards.
- Health benefits including medical, vision, and dental coverage.
- Financial benefits: 401(k), stock purchase, and company-paid life insurance.
- Paid time off (PTO) including sick leave, parental leave, family care leave, bereavement, jury duty, and voting.
- Short-term and long-term disability coverage.
- Company discounts.
- Military Leave Pay.
- Adoption and surrogacy expense reimbursement.
- Live Better U: Walmart-paid education benefit program for high school completion, bachelor’s degrees, English Language Learning, and short-form certificates (eligibility requirements apply).
Pay
The hourly wage range for this position is $25.00 - $50.00. The actual hourly rate will meet or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 to $3.00 per hour in specific circumstances, such as schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
Primary location: 11 Ashleigh Drive, Derry, NH 03038-3054, United States of America.