(USA) GM Coach (Non-Complex) - WM, Management

Position Summary

TourToTeach, a role within Walmart, involves leading and developing teams effectively by teaching, training, and actively listening to associates. This includes providing feedback, communicating with all levels of associates, and introducing and leading company change efforts.

What you'll do...

• Teaches and trains teams, actively listens to associates, and provides feedback during tours of stores.
• Collaborates with all levels of associates regarding store operations, utilizes technology, business initiatives, merchandising, and company direction.
• Introduces and leads company change efforts, sets clear expectations, and guides associates in implementing business solutions.
• Communicates business objectives to teams effectively, models and demonstrates exceptional customer service standards, and follows the One Best Way (OBW) service model.
• Manages and supports customer service initiatives such as Store of the Community and community outreach programs, ensuring customer needs, complaints, and issues are resolved.
• Develops and implements action plans to correct deficiencies and improve the customer experience.
• Drives the financial performance and sales of the designated store area by reviewing and evaluating Profit & Loss (PL) statements, managing budgets, forecasting, and controlling expenses.
• Maintains effective merchandise presentation, seasonal transitions, inventory flow, and operational processes to ensure sales and profit goals are achieved.
• Supervises and develops hourly associates by hiring, training, mentoring, assigning duties, setting clear expectations, providing recognition, and promoting a belonging mindset.
• Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives, and building accountability for results.
• Ensures compliance with company policies and procedures by implementing related action plans, utilizing the Open Door Policy, and providing direction and guidance on executing business processes and practices.
• Respects individuals, builds high-performing teams, embraces differences, and creates a workplace where associates feel seen, supported, and connected through a culture of belonging.
• Recruits and develops qualified associates to meet staffing needs and achieve company growth potential.
• Works collaboratively, builds strong and trusting relationships, communicates with impact, energy, and positivity to motivate and influence others.
• Attracts and retains the best talent, empowers and develops talent, and recognizes others' contributions and accomplishments.
• Acts with integrity, maintains and promotes the highest standards of integrity, ethics, and compliance, and acts in a selfless manner and is consistently humble, honest, fair, and transparent.
• Serves customers and members by delivering results while putting the customer first, considering and adapting to how, where, and when customers shop, and applying the EDLP and EDLC business models to all plans.
• Strives for excellence by displaying curiosity and a desire to learn, taking calculated risks, demonstrating courage and resilience, encouraging learning from mistakes, driving continuous improvements, adopting and encouraging the use of new technologies and skills, and supporting others through change.
• Offers competitive pay, performance-based bonus awards, and other benefits for a happier mind, body, and wallet, including health benefits, financial benefits, and paid time off benefits.
• Provides education benefits through Live Better U and Bellevue University, covering tuition, books, and fees for associates in Walmart and Sam's Club facilities.
• The annual salary range for this position is $65,000.00 - $100,000.00, with additional compensation including annual or quarterly performance bonuses and regional pay zone differentials, as applicable.

  Minimum Qualifications

  • 2 years’ of college; OR
  • 1 year’s retail experience and 1 year’s supervisory experience; OR
  • 2 years’ general work experience and 1 year’s supervisory experience.

  Preferred Qualifications

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing.

  Additional Compensation

  • Regional Pay Zone (RPZ) (based on location).
  • Complex Structure (based on external factors that create challenges).

  Benefits

  • Health benefits include medical, vision, and dental coverage.
  • Financial benefits include 401(k), stock purchase, and company-paid life insurance.
  • Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
  • Other benefits include short-term and long-term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more.
  • You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
  • The amount you receive depends on your job classification and length of employment.
  • It will meet or exceed the requirements of paid sick leave laws, where applicable.

  Location

  Primary Location: 600 BOLL WEEVIL CIR, ENTERPRISE, AL 36330-2715, United States of America

  Drug-Free Workplace

  Walmart and its subsidiaries are committed to maintaining a drug-free workplace and have a no-tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.