(USA) GM Coach (Non-Complex) - WM, Management

Position Summary

TourToTeach, a role within Walmart, involves leading and developing teams effectively by teaching, training, and actively listening to associates. This includes providing feedback, communicating and collaborating with all levels of associates regarding store operations, utilizing technology, merchandising, and company direction. The role also entails introducing and leading company change efforts, providing clear expectations and guidance to implement business solutions, and communicating business objectives to teams.

What you'll do...

• Teaches and trains teams effectively
• Collaborates with all levels of associates regarding store operations
• Utilizes technology and business initiatives
• Introduces and leads company change efforts
• Provides clear expectations and guidance to implement business solutions
• Communicates business objectives to teams effectively
• Models and demonstrates exceptional customer service standards
• Manages and supports customer service initiatives such as Store of the Community and Community Outreach Programs
• Ensures customer needs, complaints, and issues are successfully resolved
• Develops and implements action plans to correct deficiencies
• Provides process improvement leadership to ensure a high quality customer experience
• Drives the financial performance and sales of the designated store area
• Reviews and evaluates PL Profit Loss statements
• Manages and assists in budgeting, forecasting, and controlling expenses
• Maintains effective merchandise presentation, seasonal transitions, inventory flow, and operational processes
• Develops and implements action plans to mitigate shrink and ensure sales and profit goals are achieved
• Supervises and develops opportunities for hourly associates
• Hires, trains, mentors, assigns duties, provides recognition, and promotes a belonging mindset in the workplace
• Recruits and develops qualified associates to meet staffing needs and achieve company growth potential
• Coordinates, completes, and oversees job-related activities and assignments
• Supports key stakeholders, plans, and initiatives to meet customer and business needs
• Identifies and communicates goals and objectives, building accountability for and measuring progress in achieving results
• Identifies and addresses improvement opportunities and demonstrates adaptability and promotes continuous learning
• Respects the individual, builds high-performing teams, embraces differences, and creates a workplace where associates feel seen, supported, and connected through a culture of belonging
• Attracts and retains the best talent, empowers and develops talent, and recognizes others' contributions and accomplishments
• Acts with integrity, maintains and promotes the highest standards of integrity, ethics, and compliance, and models the Walmart values to support and foster the culture
• Serves our customers and members, delivers results while putting the customer first, considers and adapts to how, where, and when customers shop, and applies the EDLP and EDLC business models to all plans
• Strives for excellence, displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience, and encourages learning from mistakes
• Strives for excellence, drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change
• Offers competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet
• Includes health benefits such as medical, vision, and dental coverage
• Includes financial benefits such as 401(k), stock purchase, and company-paid life insurance
• Includes paid time off benefits such as PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting
• Includes other benefits such as short-term and long-term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more
• Includes PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes
• The amount received depends on job classification and length of employment
• May meet or exceed the requirements of paid sick leave laws, where applicable
• For information about PTO, see https://one.walmart.com/notices
• Lives Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities
• Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates
• Tuition, books, and fees are completely paid for by Walmart
• Eligibility requirements apply to some benefits and may depend on job classification and length of employment
• Benefits are subject to change and may be subject to a specific plan or program terms
• For information about benefits and eligibility, see One.Walmart
• The annual salary range for this position is $65,000.00 - $100,000.00
• Additional compensation includes annual or quarterly performance bonuses
• Additional compensation for certain positions may also include: Regional Pay Zone (RPZ) (based on location), Complex Structure (based on external factors that create challenges)

Minimum Qualifications

• 2 years’ of college; OR
• 1 year’s retail experience and 1 year’s supervisory experience; OR
• 2 years’ general work experience and 1 year’s supervisory experience.

Preferred Qualifications

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
• General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing