(USA) GM Coach

Position Summary

TourToTeach, a role within Walmart, involves leading and developing teams effectively by teaching, training, and actively listening to associates. This includes touring stores, providing feedback, and collaborating with all levels of associates regarding store operations, merchandising, and company direction.

What you'll do...

• Teaches and trains teams, actively listens to associates, and provides feedback during store tours.
• Collaborates with associates at all levels to communicate and address store operations, business initiatives, and merchandising.
• Introduces and leads company change efforts, sets clear expectations, and guides team implementation of business solutions.
• Communicates business objectives to teams and ensures customer needs, complaints, and issues are successfully resolved.
• Develops and implements action plans to correct deficiencies and improve the customer experience.
• Manages and supports customer service initiatives such as Store of the Community and community outreach programs.
• Ensures financial performance and sales of the designated store area by reviewing and evaluating Profit & Loss (PL) statements, managing budgets, forecasting, and controlling expenses.
• Maintains effective merchandise presentation, seasonal transitions, inventory flow, and operational processes to mitigate shrinkage and achieve sales and profit goals.
• Supervises and develops hourly associates by hiring, training, mentoring, assigning duties, setting clear expectations, providing recognition, and promoting a belonging mindset.
• Coordinates and oversees job-related activities and assignments, developing and maintaining relationships with key stakeholders, supporting plans and initiatives, and ensuring customer and business needs are met.
• Ensures compliance with company policies and procedures, supports the Walmart mission, values, and ethical standards, and acts with integrity.
• Builds high-performing teams, embraces differences, and creates a workplace where associates feel seen, supported, and connected through a culture of belonging.
• Recruits and develops qualified associates to meet staffing needs and achieve company growth potential.
• Provides supervision and development opportunities for associates by hiring, training, mentoring, assigning duties, providing recognition, and promoting a belonging mindset in the workplace.
• Ensures compliance with company policies and procedures and supports company mission values and standards of ethics and integrity by implementing related action plans, utilizing the Open Door Policy, and providing direction and guidance on executing business processes and practices.
• Respects individuals, works collaboratively, builds strong and trusting relationships, communicates with impact, energy, and positivity to motivate and influence others.
• Attracts and retains the best talent, empowers and develops talent, and recognizes others' contributions and accomplishments.
• Acts in a selfless manner, is consistently humble, self-aware, honest, fair, and transparent.
• Serves customers and members by delivering results while putting the customer first, considering and adapting to how, where, and when customers shop, and applying the EDLP and EDLC business models to all plans.
• Strives for excellence by displaying curiosity, taking calculated risks, demonstrating courage and resilience, encouraging learning from mistakes, driving continuous improvements, adopting and encouraging new technologies and skills, and supporting others through change.
• Offers competitive pay, performance-based bonuses, and other benefits for a happier mind, body, and wallet, including health benefits, financial benefits, and paid time off.
• Provides education benefits through Live Better U and other programs, covering tuition, books, and fees for associates in Walmart and Sam's Club facilities.
• Ensures compliance with drug-free workplace policies and requires successful completion of criminal background checks and firearms-specific training for positions involving firearms.

Minimum Qualifications

• 2 years’ of college; OR
• 1 year’s retail experience and 1 year’s supervisory experience; OR
• 2 years’ general work experience and 1 year’s supervisory experience.

Preferred Qualifications

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing.

Additional Compensation

Annual salary range for this position is $65,000.00 - $100,000.00. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include Regional Pay Zone (RPZ) (based on location) and Complex Structure (based on external factors that create challenges).

Benefits

• Health benefits include medical, vision, and dental coverage.
• Financial benefits include 401(k), stock purchase, and company-paid life insurance.
• Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits include short-term and long-term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more.
• The amount of PTO received depends on job classification and length of employment, meeting or exceeding the requirements of paid sick leave laws, where applicable.
• For information about PTO, see https://one.walmart.com/notices.
• Liv Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Minimum Qualifications

• 2 years’ of college; OR
• 1 year’s retail experience and 1 year’s supervisory experience; OR
• 2 years’ general work experience and 1 year’s supervisory experience.

Preferred Qualifications

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing.

Additional Compensation

Annual salary range for this position is $65,000.00 - $100,000.00. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include Regional Pay Zone (RPZ) (based on location) and Complex Structure (based on external factors that create challenges).