(USA) GM Coach

Position Summary

TourToTeach, a role within the Walmart organization, involves leading and developing teams effectively by teaching, training, and actively listening to associates. This includes providing feedback, communicating with all levels of associates regarding store operations, utilizing technology, merchandising, and company direction. The role also involves introducing and leading company change efforts, providing clear expectations and guidance to implement business solutions, and communicating business objectives to teams.

What you'll do...

• Teaches and trains teams effectively
• Collaborates with all levels of associates regarding store operations
• Utilizes technology and business initiatives
• Introduces and leads company change efforts
• Provides clear expectations and guidance to implement business solutions
• Communicates business objectives to teams effectively
• Models and demonstrates exceptional customer service standards
• Manages and supports customer service initiatives such as Store of the Community and Community Outreach Programs
• Ensures customer needs, complaints, and issues are successfully resolved
• Develops and implements action plans to correct deficiencies
• Provides process improvement leadership to ensure a high quality customer experience
• Drives the financial performance and sales of the designated store area
• Reviews and evaluates PL Profit Loss statements
• Manages and assists in budgeting, forecasting, and controlling expenses
• Maintains effective merchandise presentation, seasonal transitions, inventory flow, and operational processes
• Develops and implements action plans to mitigate shrink and ensure sales and profit goals are achieved
• Supervises and develops opportunities for hourly associates
• Hires, trains, mentors, assigns duties, provides recognition, and promotes a belonging mindset in the workplace
• Recruits and develops qualified associates to meet staffing needs and achieve company growth potential
• Coordinates, completes, and oversees job-related activities and assignments
• Supports plans and initiatives to meet customer and business needs
• Identifies and communicates goals and objectives
• Builds accountability for and measures progress in achieving results
• Identifies and addresses improvement opportunities
• Demonstrates adaptability and promotes continuous learning
• Ensures compliance with company policies and procedures
• Respects individuals by building high-performing teams, embracing differences, and creating a workplace where associates feel seen, supported, and connected through a culture of belonging
• Attracts and retains the best talent, empowers and develops talent, and recognizes others' contributions and accomplishments
• Acts with integrity by maintaining and promoting the highest standards of integrity, ethics, and compliance, modeling the Walmart values to support and foster the culture
• Strives for excellence by displaying curiosity, taking calculated risks, demonstrating courage and resilience, and encouraging learning from mistakes
• Strives for excellence by driving continuous improvements, adopting and encouraging the use of new technologies and skills, and supporting others through change
• Offers competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet
• Includes health benefits such as medical, vision, and dental coverage
• Includes financial benefits such as 401(k), stock purchase, and company-paid life insurance
• Includes paid time off benefits such as PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting
• Includes other benefits such as short-term and long-term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more
• Includes PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes
• The amount received depends on job classification and length of employment and meets or exceeds the requirements of paid sick leave laws, where applicable
• Includes information about PTO at
• Includes Live Better U, a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities
• Includes eligibility requirements and programs ranging from high school completion to bachelor's degrees, including English Language Learning and short-form certificates
• Includes tuition, books, and fees completely paid for by Walmart
• Includes an annual salary range for this position of $65,000.00 - $100,000.00
• Includes additional compensation for certain positions, such as Regional Pay Zone (RPZ) and Complex Structure
• Includes a minimum qualification of 2 years’ of college; OR 1 year’s retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s supervisory experience
• For facilities that sell firearms, requires successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training
• For facilities that sell only ammunition and have state specific requirements, may require a current state issued Certificate of Eligibility
• Includes job-required trainings and assessments such as Academy trainings and Open Door trainings
• Includes preferred qualifications such as a Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, and general work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing

Minimum Qualifications

• 2 years’ of college
• OR 1 year’s retail experience and 1 year’s supervisory experience
• OR 2 years’ general work experience and 1 year’s supervisory experience

Preferred Qualifications

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
• General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing

Primary Location

6225 COLISEUM BLVD, ALEXANDRIA, LA 71303-3721, United States of America