(USA) GM Coach

Position Summary

TourToTeach, a role within the Walmart organization, involves leading and developing teams effectively by teaching, training, and actively listening to associates. This includes providing feedback during store tours, communicating and collaborating with all levels of associates regarding store operations, utilizing technology, merchandising, and company direction. The role also entails introducing and leading company change efforts, providing clear expectations and guidance to implement business solutions, and communicating business objectives to teams.

What you'll do...

• Teaches and trains teams effectively
• Collaborates with all levels of associates regarding store operations
• Utilizes technology and business initiatives
• Introduces and leads company change efforts
• Provides clear expectations and guidance to implement business solutions
• Communicates business objectives to teams effectively
• Models and demonstrates exceptional customer service standards
• Manages and supports customer service initiatives such as Store of the Community and Community Outreach Programs
• Ensures customer needs, complaints, and issues are successfully resolved
• Develops and implements action plans to correct deficiencies
• Provides process improvement leadership to ensure a high quality customer experience
• Drives the financial performance and sales of the designated store area
• Reviews and evaluates PL Profit Loss statements
• Manages and assists in budgeting, forecasting, and controlling expenses
• Maintains effective merchandise presentation, seasonal transitions, inventory flow, and operational processes
• Develops and implements action plans to mitigate shrink and ensure sales and profit goals are achieved
• Supervises and develops opportunities for hourly associates
• Hires, trains, mentors, assigns duties, provides recognition, and promotes a belonging mindset in the workplace
• Recruits and develops qualified associates to meet staffing needs and achieve company growth potential
• Coordinates, completes, and oversees job-related activities and assignments
• Supports plans and initiatives to meet customer and business needs
• Identifies and communicates goals and objectives
• Builds accountability for and measures progress in achieving results
• Identifies and addresses improvement opportunities
• Demonstrates adaptability and promotes continuous learning
• Ensures compliance with company policies and procedures
• Respects the individual, builds high-performing teams, embraces differences, and creates a workplace where associates feel seen, supported, and connected through a culture of belonging
• Attracts and retains the best talent, empowers and develops talent, and recognizes others' contributions and accomplishments
• Acts with integrity, maintains and promotes the highest standards of integrity, ethics, and compliance, and models the Walmart values to support and foster the culture
• Strives for excellence, displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience, and encourages learning from mistakes
• Strives for excellence, drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change
• Offers competitive pay, performance-based bonus awards, and other great benefits
• Includes health benefits such as medical, vision, and dental coverage
• Includes financial benefits such as 401(k), stock purchase, and company-paid life insurance
• Includes paid time off benefits such as PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting
• Includes other benefits such as short-term and long-term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more
• Includes PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes
• Includes an annual salary range of $65,000.00 - $100,000.00
• Includes additional compensation for certain positions, such as Regional Pay Zone (RPZ) and Complex Structure
• Includes a minimum qualification of 2 years’ of college, 1 year’s retail experience and 1 year’s supervisory experience, or 2 years’ general work experience and 1 year’s supervisory experience
• May require a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training for facilities selling firearms
• May require a state issued Certificate of Eligibility for facilities selling only ammunition and having state specific requirements

Minimum Qualifications

• 2 years’ of college
• 1 year’s retail experience and 1 year’s supervisory experience
• 2 years’ general work experience and 1 year’s supervisory experience

Preferred Qualifications

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
• General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing

Additional Compensation

• Annual or quarterly performance bonuses
• Regional Pay Zone (RPZ) (based on location)
• Complex Structure (based on external factors that create challenges)

Benefits

• Health benefits including medical, vision, and dental coverage
• Financial benefits including 401(k), stock purchase, and company-paid life insurance
• Paid time off benefits including PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting
• Other benefits including short-term and long-term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more

Pay Range

The annual salary range for this position is $65,000.00 - $100,000.00

Additional Compensation

• Additional compensation for certain positions may include Regional Pay Zone (RPZ) and Complex Structure

Qualifications

• Minimum qualifications: 2 years’ of college, 1 year’s retail experience and 1 year’s supervisory experience, or 2 years’ general work experience and 1 year’s supervisory experience
• Preferred qualifications: Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, general work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing