(USA) Food Quality Assurance Supervisor, Manufacturing (M-F, 2nd shift)

Position Summary

Coordinates, completes, and oversees job-related activities and assignments by:

• Developing and maintaining relationships with key stakeholders
• Supporting plans and initiatives to meet customer and business needs
• Identifying and communicating goals and objectives
• Building accountability for results and measuring progress toward goals
• Identifying and addressing opportunities for improvement
• Demonstrating adaptability and promoting continuous learning

What you'll do...

Maintains standards for food safety and quality testing by:

• Maintaining accurate documentation and testing control plans
• Monitoring laboratory training and testing to ensure personnel proficiency in methods and protocols
• Verifying processes and products comply with federal, state, and company specifications
• Maintaining laboratory equipment to ensure accuracy and precision

Provides supervision and development opportunities for associates by:

• Hiring, training, and mentoring associates
• Assigning duties and responsibilities
• Providing recognition and feedback
• Promoting a culture of belonging in the workplace

Leadership and Continuous Improvement

Leads continuous improvement efforts by:

• Collaborating with management to streamline operations
• Maintaining departmental efficiency
• Anticipating and resolving issues before they impact compliance, product quality, or availability
• Distributing work assignments to ensure timely completion and release of raw materials, bulk, and third-party products

Manages the business plan for the area of responsibility by:

• Communicating goals, managing staffing and scheduling, and assigning duties
• Cooking workflow and workload
• Providing ongoing training (e.g., quality and food safety)
• Supporting HACCP programs
• Troubleshooting quality issues and assisting with regulatory compliance
• Leading special projects

Manages laboratory inventory levels to ensure proper function by:

• Following protocols for maintaining tools, equipment, and containers
• Making sure consumables are rotated and used appropriately
• Preparing purchase requisitions to maintain appropriate stock levels

Compliance and Ethics

Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by:

• Implementing related action plans
• Utilizing and supporting the Open Door Policy
• Providing direction and guidance in executing business processes and practices

Core Competencies

• Quality Management
• Laboratory Management Systems
• Food Safety and Sanitation
• Regulatory Compliance
• Continuous Improvement

• Respects the Individual
• Buils high-performing teams and embraces differences in people, cultures, ideas, and experiences
• Creates a workplace where associates feel seen, supported, and connected through a culture of belonging
• Creates opportunities for all associates to thrive and perform
• Works collaboratively and builds strong, trusting relationships
• Communicates with impact, energy, and positivity to motivate and influence others
• Empowers and develops associates
• Recognizes contributions and accomplishments
• Act with Integrity
• Maintains and promotes the highest standards of integrity, ethics, and compliance
• Models company values to support and foster a strong culture
• Holds self and others accountable
• Supports sustainability and community impact initiatives (e.g., reducing waste, local giving, fostering belonging)
• Acts selflessly and demonstrates humility, self-awareness, honesty, fairness, and transparency
• Serves Our Customers and Members
• Delivers results while prioritizing the customer
• Adapts to how, where, and when customers shop
• Applies EDLP (Everyday Low Price) and EDLC (Everyday Low Cost) business models
• Makes data-driven decisions using insights and analysis
• Balances short- and long-term priorities
• Considers the impact on customers, associates, stakeholders, suppliers, and communities
• Strives for Excellence
• Demonstrates curiosity and a desire to learn
• Takes calculated risks and shows courage and resilience
• Encourages learning from mistakes
• Drives continuous improvement
• Adopts and promotes new technologies and skills
• Supports others through change

Additional Compensation

The annual salary range for this position is $50,000.00 - $100,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include : Regional Pay Zone (RPZ) (based on location) Stock

Minimum Qualifications

• 2 year's supervising experience within a related environment (for example, dairy plant, food processing, manufacturing).
• 2 years’ clerical experience (for example, filing, data entry) using computer applications (for example, email, Microsoft Office, spreadsheets, PowerPoint, Visio).

Preferred Qualifications

• Bachelor’s degree in Biology, Microbiology, Food Science, Chemistry or related field.
• Chemical and microbiological methods using instrumentation (for example, HACCP program, HPLC, GC, ICP, ELISA, micro plate readers).
• GMPs (Good Manufacturing Practices), HACCP, SSOPs, CIP, SQF, FSMA, Appendix N Antibiotic Testing, DMC – Direct Microscopic Count, DMSC – Direct Microscopic Somatic Count, Sediment Testing, Freezing Point (Cryoscope).
• Laboratory experience in a dairy plant, food processing or manufacturing laboratory (for example, micro lab, plating samples).
• Supervising or leading a technical team.