2nd Shift Food Safety, Quality and Regulatory Supervisor
Häns Kissle · Haverhill, MA · 3 wk ago
Management$61k–$103k/yrInternship
About the role
The FSQR Supervisor ensures that all food manufacturing operations meet applicable regulatory, certification, and customer requirements while supporting and continuously improving the Food Safety and Quality Assurance (FSQA) Management System.
Responsibilities
- Always Represent and model Quality Assurance and Food Safety principles.
- Supervise and develop FSQA team members, ensuring adherence to SQF, HACCP, FSMA, SOPs, and company standards.
- Conduct regular employee performance reviews, provide constructive feedback, and support career development.
- Resolve cross-functional operational issues in partnership with Production, R&D, and Supply Chain.
- Host or assist with USDA inspectors and customer auditors as needed.
- Sign off on records within 7 days or prior to product shipment, represent QA/FSQA during audits and inspections, and drive a culture of accountability, safety, and continuous improvement.
- Maintain and manage regulatory documentation including labels, certifications (Kosher, Organic, Non-GMO), licenses, and supplier records.
- Review and approve ingredients, packaging, and labels for compliance with food labeling laws, allergen declarations, and nutrition facts panel requirements.
- Prepare and submit regulatory filings; respond to inquiries from regulatory agencies and customers.
- Pertaining to paper records and Redzone; Sign off on HACCP and other documentation and records.
- Lead verification and validation activities for Preventive Controls, CCPs, and prerequisite programs; identify risks and ensure timely corrective actions.
- Conduct and lead internal audits to ensure facility-wide compliance with GFSI and regulatory requirements.
- Oversee sanitation activities to ensure compliance with company policies, regulatory standards, and food safety requirements; provide verification and documentation to support audit readiness.
- Direct and support root cause analysis and corrective action activities for non-conformances, customer complaints, and supplier violations.
- Obtain a full understanding of and train team members to conduct product checks (weights, labels, packaging, visual, and taste) and safety checks (temperature, allergen controls, metal detector, and x-ray).
- Develop and conduct training for employees on food safety, regulatory compliance, sanitation procedures, and GMPs.
- Collaborate and communicate risk-based decisions effectively and in a timely manner to support Production and customer needs.
- Identify opportunities for continuous improvement in FSQA systems, waste reduction, and other plant-wide initiatives.
- Support crisis management and recall readiness, including traceability exercises and documentation reviews.
Qualifications & Requirements
- Education: High school diploma or GED required; Associate’s or Bachelor’s degree in Food Science, Microbiology, Chemistry, or a related field preferred. Equivalent combinations of education and relevant work experience will be considered.
- Experience: 4–6 years in food manufacturing, regulatory compliance, or quality assurance, including at least 1–2 years in a leadership or supervisory role.
- Certifications (Preferred): HACCP, PCQI, SQF Practitioner, Internal Auditing.
- Skills: Strong leadership skills: proven ability to manage and develop a team. Effective communicator with strong documentation and organizational skills. Risk-based decision making, with the ability to communicate decisions and rationale (“the why”) to adequately support operations and customer needs. Ability to analyze data, troubleshoot problems, and implement effective solutions. Experience with regulatory and third-party audits, food labeling, and EMP. Strong knowledge of food safety and quality regulations (HACCP, GMP, SQF, USDA, FDA). Proficiency in Microsoft Office (Excel, Word) and compliance/quality management systems. Bilingual in English and Spanish preferred.
- Work Environment & Expectations: Office/Lab (30%) – Examples include Data analysis, documentation reviews, employee 1-1 sessions and/or reviews. Plant Floor (70%) – Refrigerated and wet environments; requires lifting and standing. Must be able to work flexible shifts, including weekends and holidays as needed.
Benefits
- Annual target bonus program.
- 401k company contribution with company match up to 5%.
- Starting at 3 weeks paid time off; 10+ calendar holidays; up to 12 weeks paid parental bonding leave.
- Employee assistance program.
- Comprehensive healthcare plans and wellness programs.
- Pet insurance, legal shield and identity theft protection.
- Short-term and long-term disability plans.