Supervisor- Food Quality Assurance - 2nd Shift

Reser’s is the leading provider of fresh refrigerated deli salads, side dishes, and prepared foods for the supermarket, club store, and food service industries. Family owned and operated since 1950, Reser’s offers a variety of brands and supports communities across the US, Mexico, and Canada.

About the role

Trains QA Technicians in monitoring internal food safety and quality systems. Verifies that food safety and quality programs and policies are operating as intended and validates that corrective actions are justified and effective.

Responsibilities

• Assists in hiring and training of QA Technicians; schedules and manages overtime, adjusts schedules as needed to cover food safety and quality requirements in Lead’s or technician’s absences.
• Develops Leads and technicians through performance feedback, training, and special projects.
• Manages the record review of all CCP monitoring and Pre-shipment Reviews; ensures corrective actions were taken and effective when deviations occur.
• Coordinates corrective and preventive actions for CCP deviations and other processing issues.
• Manages the implementation of department programs, verifying adherence to requirements.
• Assists with new product launches; participates in test batches and tracking analytical data during the Intensive Care period.
• Investigates issues and complaints, utilizing quality tools and Root Cause Analysis.
• Implements corrective actions and preventive measures to effectively address issues and improve processes.
• Attends monthly Safety / Food Safety trainings and other training as assigned.

Requirements

• B.S. or A.A. in Food Science/Technology, Microbiology, or related field or a minimum 3 years in a Quality Assurance position or equivalent experience.
• Supervisory experience; demonstrated leadership and problem-solving skills.
• Ability to communicate clearly with all levels of co-workers and management.
• Proficient computer skills (email, Word, Excel); LX and PKMS helpful.
• HACCP, SQF, PCQI, and Internal Auditor certifications.

Working Conditions

• Food processing, warehouse, and food laboratory environment.
• Environment may be wet or dry; temperatures may range from 25°F to 110°F.
• Exposure to hazardous materials.
• Ability to climb ladders, bend, reach, and occasionally lift up to 40 lbs. may be required.
• Production demands may require overtime and/or evening or weekend scheduling.

Benefits

• Competitive compensation and benefits package designed to support employee health, career growth, and financial future.
• Medical, dental, and vision coverage.
• AD&D and life insurance.
• 401(k) with discretionary match.
• Wellness programs.
• Paid time off and company-paid holidays.
• Variety of voluntary benefit options.
• Bonus eligibility based on company goals and performance.