Jobs · Information Technology · Arkansas

(USA) Director, Technology Operations

Walmart · Bentonville, AR · 3 wk ago
On-siteInformation TechnologyFull-time
We need to output HTML fragment with sections: About the role? Actually we have Position Summary, About the team, What you'll do..., What you'll bring..., Minimum Qualifications..., Preferred Qualifications..., Primary Location..., plus maybe other info like drug-free workplace (should be removed as boilerplate? It's not EEO but it's a policy statement; likely considered boilerplate? The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. Drug-free workplace is a legal policy; likely remove. Also "Your Career Journey at Walmart:" is application instructions? It's about process; likely remove as application instructions. Also "The above information has been designed..." is boilerplate; remove. Also "Minimum Qualifications..." and "Preferred Qualifications..." we need to keep as sections? The headings: we should use

for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. But we have specific headings: About the team, What you'll do (responsibilities), What you'll bring (qualifications/skills), Minimum Qualifications, Preferred Qualifications, Primary Location (maybe location). We need to map to allowed headings: About the role (maybe use About the team as About the role?), Responsibilities (What you'll do), Requirements/Qualifications (Minimum Qualifications, Preferred Qualifications), Skills (What you'll bring), Benefits, Pay, Schedule (none). We should only include sections with real content. We have content for About the team (description). That's about the team, not exactly About the role but we can use About the role heading? The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can choose appropriate headings from that list. For About the team, we could use About the role (since it's about the role/team). Or we could keep About the team as heading? But they said use those examples; not strictly limited but likely they expect those headings. Safer to use About the role for the team summary. Responsibilities for What you'll do. Requirements for Minimum Qualifications? Or Qualifications for both minimum and preferred? Could split: Requirements (minimum) and Qualifications (preferred). Skills for What you'll bring. Benefits, Pay, Schedule none -> omit. We also have Primary Location; could be placed in a

maybe under About the role? Or we could add a separate section? Not in list; maybe we can include as a

after About the role. The instruction: do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

or drop it. Location is minor metadata; we can fold into a short

. We need to preserve all substantive information. So we need to include the text from About the team, What you'll do, What you'll bring, Minimum Qualifications, Preferred Qualifications. Also maybe the Position Summary at start? That's also substantive; could be included under About the role as well. The Position Summary is a paragraph describing the role. We'll include that as part of About the role. We must remove boilerplate: "Your Career Journey at Walmart:", "The above information has been designed...", "If none are listed..." lines, "Primary Location..." we keep location but not as heading. Also remove drug-free workplace policy. Let's extract content. Position Summary...The (USA) Director, Technology Operations leads the strategic planning and execution of large-scale technology programs, ensuring alignment with business objectives and operational efficiency. This role oversees financial management, risk mitigation, and performance monitoring to deliver measurable value. The position requires strong stakeholder engagement, effective communication, and the ability to influence cross-functional teams. By integrating technology strategies with organizational goals, the Director drives innovation, optimizes resource allocation, and fosters continuous improvement to support Walmart’s evolving business needs and long-term success. About the team: The Fraud Strategy Solutions Team within Enterprise Consumer Fraud Risk at Walmart leads initiatives to safeguard customers and the business by proactively addressing fraud throughout the customer lifecycle. Collaborating with Product, Engineering, Data Science, and Compliance partners, the team develops advanced AI-driven solutions that balance trust, growth, and efficiency. With a focus on strong program management, stakeholder engagement, and technology strategy, the team delivers innovative solutions aligned with global fraud prevention goals. This role supports Walmart’s commitment to secure and efficient operations through effective collaboration, decision-making, and accountability in a dynamic environment. What you'll do... Connect Fraud Strategy Solutions to cross enterprise business partners including B2B, W+, Marketplace and InternationalSupport robust fraud controls in all businesses to ensure risk management is balanced with customer experienceManage program budgets, forecasts, and resource allocation to ensure financial efficiency and ROI. Collaborate with stakeholders to define program scope, performance baselines, and integrated implementation plans. Influence cross-functional teams through clear communication, consensus building, and effective stakeholder engagement. Oversee risk assessment, mitigation strategies, and scenario planning to ensure successful program delivery. Drive continuous improvement by implementing best practices and optimizing operational processes. Provide technology insights to align initiatives with evolving business and market trends. Note there are missing spaces; we need to preserve as is but we can format nicely. We'll keep sentences. What you'll bring: Extensive experience in program and financial management, including budgeting, forecasting, and ROI analysis. Proven ability to define and implement large-scale organizational programs aligned with business strategies and objectives. Strong stakeholder management and influencing skills to build consensus and drive collaborative decision-making. Expertise in monitoring program performance, risk assessment, and mitigation to ensure successful delivery. Excellent communication and interpersonal skills to convey complex information clearly and foster productive relationships. Solid understanding of technology strategy, business operations, and performance measurement using KPIs. Demonstrated leadership in talent development, coaching, and fostering a high-performing team environment. Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business,information systems, project/program management, information technology, finance, management, or related area and 6 years’ experience inproject management, program management, program operations, or related area.Option 2: 8 years’ experience in project management, program management, program operations, or related area. 3 years’ supervisory experience. Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 5 years' experience in project management, program management, program operations, or related area., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture. Primary Location... 802 Respect Dr, Bentonville, AR 72716, United States of America We need to output HTML fragment. Structure:

About the role

Position Summary... (text) About the team: (text) maybe combine? Could separate paragraphs. Better:

About the role

Position Summary... The (USA) Director, Technology Operations leads ...

About the team: The Fraud Strategy Solutions Team ...

Then Responsibilities:

Responsibilities

  • Connect Fraud Strategy Solutions to cross enterprise business partners including B2B, W+, Marketplace and International
  • Support robust fraud controls in all businesses to ensure risk management is balanced with customer experience
  • Manage program budgets, forecasts, and resource allocation to ensure financial efficiency and ROI.
  • Collaborate with stakeholders to define program scope, performance baselines, and integrated implementation plans.
  • Influence cross-functional teams through clear communication, consensus building, and effective stakeholder engagement.
  • Oversee risk assessment, mitigation strategies, and scenario planning to ensure successful program delivery.
  • Drive continuous improvement by implementing best practices and optimizing operational processes.
  • Provide technology insights to align initiatives with evolving business and market trends.
But note the original text had some run-on sentences; we need to split appropriately. The bullet list should capture each duty. We can split by sentences. Let's list duties from "What you'll do...": - Connect Fraud Strategy Solutions to cross enterprise business partners including B2B, W+, Marketplace and International - Support robust fraud controls in all businesses to ensure risk management is balanced with customer experience - Manage program budgets, forecasts, and resource allocation to ensure financial efficiency and ROI. - Collaborate with stakeholders to define program scope, performance baselines, and integrated implementation plans. - Influence cross-functional teams through clear communication, consensus building, and effective stakeholder engagement. - Oversee risk assessment, mitigation strategies, and scenario planning to ensure successful program delivery. - Drive continuous improvement by implementing best practices and optimizing operational processes. - Provide technology insights to align initiatives with evolving business and market trends. Yes. Now Requirements (minimum qualifications):

Requirements

  • Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 6 years’ experience in project management, program management, program operations, or related area.
  • Option 2: 8 years’ experience in project management, program management, program operations, or related area. 3 years’ supervisory experience.
Note we need to fix spacing: "business,information systems" should be "business, information systems". Also "inproject management" -> "in project management". We'll correct minor typos? The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. Should we keep exact text? It says preserve ALL substantive information; do NOT invent or summarize away detail. Changing punctuation could be considered inventing? But fixing obvious typos might be okay? Safer to keep as is, but we can keep the original spacing; it's still substantive. However the original had missing spaces; we could keep them exactly. But it's ugly. I'd keep as is but maybe add a space? The instruction says do NOT invent or summarize away detail. Adding a space is not inventing new info, just formatting. I think it's fine to correct obvious spacing for readability. But to be safe, keep original? I'd keep original but it's messy. I'll keep original but maybe it's okay. We'll keep as: "business,information systems" and "inproject management". It's okay. Now Qualifications (preferred):

Qualifications

  • Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 5 years' experience in project management, program management, program operations, or related area.
  • We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
  • The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.
Now location: we can add a

after the sections:

Primary Location: 802 Respect Dr, Bentonville, AR 72716, United States of America

We should not include any boilerplate like drug-free workplace. Now output only HTML fragment. Let's craft final HTML.

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