Director, Technology Operations

About Us

ITA International is a tech-enabled professional services company headquartered in Newport News, Virginia. We leverage subject matter expertise, data analytics, and technology to challenge boundaries and transform possibilities. With a global presence and a team of over 200 professionals, we deliver data and tech-enabled solutions spanning Operations, Training, Engineering, Nanotechnology, Statistics, Machine Learning, and Software Engineering. Our mission is to drive success for our customers, standing "In The Arena" alongside them.

Responsibilities

• Evaluate, manage, and secure enterprise-wide utilization of ITA’s Microsoft 365 and Azure Cloud environments within the Government Community Cloud tenant, recommending enhancements to improve functionality and maximize organizational value.
• Provide active, hands-on leadership and technical mentorship to the IT team, fostering a collaborative work environment while overseeing and supporting daily IT operations.
• Plan, evaluate, organize, control, and secure IT and electronic data operations, ensuring the security of data, network access, and backup systems, including cybersecurity operations.
• Manage ITA’s CMMC compliance by promoting a security-first culture that safeguards sensitive data and maintains industry standards and government requirements.
• Direct the design, development, implementation, and coordination of organizational systems, policies, and procedures.
• Leverage Artificial Intelligence to enhance operations within the organization.
• Identify problematic areas within IT operations and implement strategic solutions promptly to minimize downtime and organizational risk.
• Ensure employee readiness through annual training compliance and continuous education on cybersecurity, technology, and evolving business and regulatory requirements.
• Assist with the development of the annual budget and ensure the cost-effectiveness of IT assets.
• Conduct regular audits of organizational systems and thoroughly assess outcomes to identify areas where security can be enhanced, providing actionable recommendations for continuous improvement.
• Serve as a strategic partner to executive leadership, aligning technology investments with business objectives, supporting corporate growth initiatives, and enabling secure, scalable, and efficient operations across CONUS and OCONUS environments.

Requirements

• Bachelor’s degree in Computer Science, Information Systems, or a related technical field.
• 10+ years of progressive experience in Information Technology, including leadership and IT management responsibilities.
• Ability to manage multiple competing priorities with proven professional experience and detailed knowledge of industry best practices.
• Excellent knowledge of technical management, information analysis, and computer hardware/software systems.
• Hands-on experience with installing, administering, and securing a broad range of enterprise systems, including email, networks, document management, endpoints, and servers.
• Understanding of Cybersecurity Maturity Model Certification (CMMC) requirements and implementation timelines.
• Excellent verbal and written communication skills, interpersonal and customer service skills, organizational skills, and attention to detail.
• Strong analytical and problem-solving skills, with the ability to prioritize tasks and delegate when appropriate.

Preferred Qualifications

• Microsoft Certifications (e.g., Administrator, Security Engineer, or AI Engineer).
• Active SECRET clearance.

Benefits

• Medical, dental, and vision plans.
• Life Insurance.
• Short Term Disability insurance (where applicable).
• Voluntary ancillary benefit options.
• 401k retirement benefits with employer matching contributions.

Pay

Pay range for this position is $115,000 - $135,000 annually. This position has a broad compensation range due to varying levels of candidate experience and qualifications.