(USA) Director, Investigations

About the role

The (USA) Director, Investigations leads the development and standardization of investigative processes to ensure global consistency and quality. This role oversees complex investigations involving regulatory compliance, risk management, and ethical standards, collaborating with internal and external partners to identify vulnerabilities and mitigate risks. The Director drives strategic initiatives, manages resources, and supports continuous improvement while fostering a culture of integrity and accountability.

What you'll do

• Standardize investigative processes by developing and implementing global procedures and governance documents to ensure consistency and compliance.
• Identify investigative trends and systemic risks through research and analysis, providing strategic solutions to mitigate vulnerabilities.
• Oversee complex global investigations, managing case assignments, reviewing strategies, and presenting findings to business units and law enforcement.
• Collaborate with internal and external partners to enhance investigative capabilities and align efforts across jurisdictions.
• Lead resource planning, operational evaluations, and continuous improvement initiatives to optimize investigative outcomes.
• Develop and mentor investigative talent, fostering a culture of integrity, accountability, and professional growth.

What you'll bring

• Extensive experience leading complex investigations involving fraud, criminal activity, and regulatory compliance.
• Proven ability to develop and standardize investigative processes and governance documents to ensure quality and consistency.
• Strong skills in risk management, trend analysis, and identifying systemic vulnerabilities.
• Demonstrated capability to collaborate with internal and external partners, including law enforcement and regulatory agencies.
• Expertise in managing investigative teams, driving talent development, and fostering ethical standards and conduct.
• Excellent communication skills for presenting findings to senior leadership and external stakeholders.

About the team

The Organized Crime Director leads a team dedicated to managing investigations related to organized retail crime impacting Walmart Inc. This team standardizes investigative processes, ensures regulatory compliance, and addresses risks through detailed analysis and collaboration with internal and external partners. They develop strategies to identify vulnerabilities and support proactive risk management. Upholding high ethical standards, the team conducts complex investigations with integrity, delivering actionable insights to senior leadership. Focused on continuous improvement, they maintain strong relationships across business units and law enforcement to protect the company and uphold operational excellence globally.

Pay

The annual salary range for this position is $110,000.00 - $220,000.00. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include: Stock Options.

Qualifications

• Minimum Qualifications: Bachelor's degree in Criminal Justice, Business Administration, Political Science, or related field and 5 years’ experience in investigative casework/management, auditing, security, or related field OR 7 years’ experience in investigative casework/management, auditing, security, or related field. 3 years of supervisory experience.
• Preferred Qualifications: Fraud, loss, and corruption investigation and management, Leading or conducting commercial or governmental bribery investigations Certified Forensic Interviewer (CFI) - Certificate, CFE - Certified Fraud Examiner - Certification, CPP - Certified Protection Professional - Certification, Drug Recognition Expert (DRE) - Certificate, Financial & Insurance - Certified Public Accountant - Certification, Human Resources - Professional HR (PHR) CERTIFICATION - Certification, LPC - Loss Prevention Certified - Certification, Professional Certified Investigator (PCI) - Certificate