(USA) Cafe Associate

Position Summary

Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.

What you'll do...

• Leverages digital tools to drive sales, improve the shopping experience, and elevate associate engagement;
• Utilizes handheld technology to make immediate business decisions related to production, ordering merchandise, receiving club pick-up orders, training, and product quality with the member in mind;
• Adapts to new tools and encourages others to use them;
• Maintains up-to-date knowledge of product specifications related to prepared food merchandise;
• Collaborates with cross-functional teams and helps educate other associates on tools, tasks, and resources;
• Communicates effectively with the team members;
• Works in other areas to meet the needs of the business;
• Drives the performance of the area by stocking and rotating merchandise, ensuring quality and date control standards, eliminating waste, providing member service, assisting members with purchasing decisions, payment types, locating merchandise, and resolving member issues and concerns;
• Prepares food according to item specifications, understands and plans future productions and mass productions, prepares for seasonality, adheres to food safety standards, sanitation guidelines, cold chain compliance, inventory management, operates, maintains, and sanitizes equipment, and demonstrates an understanding of product and layout execution;
• Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans, using the Open Door Policy, and applying these in executing business processes and practices;
• Be a Talent Ambassador by being a brand advocate, developing, influencing, and inspiring others, and working in a respectful, supportive, and team-oriented style.

Be a Techie

Leverages digital tools to drive sales, improve the shopping experience, and elevate associate engagement; utilizes handheld technology to make immediate business decisions related to production, ordering merchandise, receiving club pick-up orders, training, and product quality with the member in mind; adapts to new tools and encourages others to use them.

Be a Team Member

• Maintains up-to-date knowledge of product specifications related to prepared food merchandise;
• Collaborates with cross-functional teams and helps educate other associates on tools, tasks, and resources;
• Communicates effectively with the team members;
• Works in other areas to meet the needs of the business.

Be an Owner

• Drives the performance of the area by stocking and rotating merchandise, ensuring quality and date control standards, eliminating waste, providing member service, assisting members with purchasing decisions, payment types, locating merchandise, and resolving member issues and concerns;
• Prepares food according to item specifications, understands and plans future productions and mass productions, prepares for seasonality, adheres to food safety standards, sanitation guidelines, cold chain compliance, inventory management, operates, maintains, and sanitizes equipment, and demonstrates an understanding of product and layout execution.

Comply with Company Policies

Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans, using the Open Door Policy, and applying these in executing business processes and practices.

Be a Talent Ambassador

• Develops, influences, and inspires others for working in a style that is respectful, supportive, and team-oriented;
• Understands the roadblocks and assists in training them.

Product Knowledge, Stocking Merchandise, Food Preparation, Customer Complaint Resolution

• Embraces differences in people, cultures, ideas, and experiences;
• Creates a workplace where associates feel seen, supported, and connected through a culture of belonging;
• Helps to attract the best talent;
• Works as a team, builds strong and trusting relationships, communicates with impact, energy, and positivity to motivate and influence;
• Strengthens the team by helping, developing, and mentoring others;
• Recognizes others' contributions and accomplishments.

Act with Integrity

• Maintains and promotes the highest standards of integrity, ethics, and compliance, models the Walmart values to support and foster our culture, holds oneself and others accountable, and supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us.
• Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.

Serve our Customers and Members

• Delivers results while putting the customer first;
• Makes decisions based on reliable information, balances short- and long-term priorities, and considers how own work impacts the team's ability to deliver on our purpose for all stakeholders;
• Displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience, drives continuous improvements, is open to and uses new technologies and skills, and supports others through change.

Strive for Excellence

• Displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience, drives continuous improvements, is open to and uses new technologies and skills, and supports others through change.

At Sam's Club, We Offer Competitive Pay and Great Benefits

• Competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!
• Health benefits include medical, vision, and dental coverage;
• Financial benefits include 401(k), stock purchase, and company-paid life insurance;
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting.

Live Better U is a Company-Paid Education Benefit Program

• Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates.
• Tuition, books, and fees are completely paid for by Walmart.

Hourly Wage Range

The hourly wage range for this position is $19.00 to $27.00*

Additional Compensation

• May be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances;
• Based on schedule, facility, season, or specific work performed;
• Multiple premiums may apply if applicable criteria are met.

Minimum Qualifications

• Must be 18 years of age or older;
• If none are listed, there are no minimum qualifications.

Preferred Qualifications

• Food Safety Certification;
• Food Service Food Handler Certification (Food Safety).