(USA) Cafe Associate

Position Summary

Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.

What you'll do...

• Leverages digital tools to drive sales, improve the shopping experience, and elevate associate engagement;
• Utilizes handheld technology to make immediate business decisions related to production, ordering merchandise, receiving club pick-up orders, training, and product quality with the member in mind;
• Adapts to new tools and encourages others to use them;
• Maintains up-to-date knowledge of product specifications related to prepared food merchandise;
• Collaborates with cross-functional teams and helps educate other associates on tools, tasks, and resources;
• Communicates effectively with the team members;
• Works in other areas to meet the needs of the business;
• Drives the performance of the area;
• Stocks and rotates merchandise;
• Ensures quality and date control standards;
• Eliminates waste;
• Provides member service by acknowledging the member and identifying member's needs;
• Assists members with purchasing decisions, payment types, locating merchandise, and resolving member issues and concerns;
• Prepares food according to item specifications;
• Understands and plans future productions and mass productions;
• Prepares for seasonality;
• Adheres to food safety standards, sanitation guidelines, cold chain compliance, inventory management;
• Operates, maintains, and sanitizes equipment;
• Demonstrates an understanding of product and layout execution;
• Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans;
• Being a brand advocate;
• Developing, influencing, and inspiring others for working in a style that is respectful, supportive, and team-oriented;
• Understanding roadblocks and assisting in training them;
• Respects the individual;
• Works as a team;
• Buils strong and trusting relationships;
• Communicates with impact, energy, and positivity to motivate and influence;
• Strengthens the team by helping, developing, and mentoring others;
• Recognizes others' contributions and accomplishments;
• Acts with integrity;
• Maintains and promotes the highest standards of integrity, ethics, and compliance, models the Walmart values to support and foster our culture;
• Holds oneself and others accountable;
• Supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us;
• Serves our customers and members;
• Delivers results while putting the customer first;
• Makes decisions based reliable information; balances short- and long-term priorities; and considers how own work impacts the team's ability to deliver on our purpose for all stakeholders;
• Strives for excellence;
• Displays curiosity and a desire to learn; takes calculated risks; and demonstrates courage and resilience;
• Drives continuous improvements; is open to and uses new technologies and skills; and supports others through change.

Be a Talent Ambassador

Being a brand advocate; developing, influencing, and inspiring others for working in a style that is respectful, supportive, and team-oriented; understanding the roadblocks and assisting in training them.

Product Knowledge, Stocking Merchandise, Food Preparation, Customer Complaint Resolution

Embraces differences in people, cultures, ideas, and experiences; creates a workplace where associates feel seen, supported, and connected through a culture of belonging; creates opportunities for all associates to thrive and perform; helps to attract the best talent.

Respect the Individual

• Works as a team;
• Buils strong and trusting relationships;
• Communicates with impact, energy, and positivity to motivate and influence;
• Strengthens the team by helping, developing, and mentoring others;
• Recognizes others' contributions and accomplishments;
• Acts with integrity;
• Maintains and promotes the highest standards of integrity, ethics, and compliance, models the Walmart values to support and foster our culture;
• Holds oneself and others accountable;
• Supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us;
• Serves our customers and members;
• Delivers results while putting the customer first;
• Makes decisions based reliable information; balances short- and long-term priorities; and considers how own work impacts the team's ability to deliver on our purpose for all stakeholders;
• Strives for excellence;
• Displays curiosity and a desire to learn; takes calculated risks; and demonstrates courage and resilience;
• Drives continuous improvements; is open to and uses new technologies and skills; and supports others through change.

Live Better U

A company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Compliance

• Must be 18 years of age or older;
• Drug-free workplace policy;
• No tolerance policy regarding the use of illegal drugs and alcohol on the job.

Minimum Qualifications

• Outlined below are the required minimum qualifications for this position.

Preferred Qualifications

• Outlined below are the optional preferred qualifications for this position.

Benefits

• Health benefits include medical, vision, and dental coverage;
• Financial benefits include 401(k), stock purchase, and company-paid life insurance;
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting;
• Other benefits include short-term and long-term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more.

Pay

The hourly wage range for this position is $18.00 to $26.00*

Additional Compensation

• May be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances;
• Based on schedule, facility, season, or specific work performed;
• Multiple premiums may apply if applicable criteria are met.