(USA) Cafe Associate

Position Summary

Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co‑workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.

Responsibilities

• Be a Techie: Leverages digital tools to drive sales, improve the shopping experience, and elevate associate engagement; utilizing hand‑held technology to make immediate business decisions related to production, ordering merchandise, receiving club pick‑up orders, training, and product quality with the member in mind; adapting to new tools and encouraging others to use them.
• Be a Team Member: Maintains up‑to‑date knowledge of product specifications related to prepared food merchandise; collaborates with cross‑functional teams and helps educate other associates on tools, tasks and resources; communicates effectively with team members; and remains flexible to work in other areas as needed.
• Be an Owner: Drives area performance by stocking and rotating merchandise, ensuring quality and date‑control standards, eliminating waste, providing member service by acknowledging members, identifying needs, assisting with purchasing decisions, payment types, locating merchandise, and resolving member issues and concerns.
• Be an Expert: Prepares food according to item specifications; plans future and mass productions, prepares for seasonality, adheres to food safety standards, sanitation guidelines, cold‑chain compliance, inventory management; operates, maintains, and sanitizes equipment; demonstrates understanding of product and layout execution.
• Compliance: Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.
• Talent Ambassador: Acts as a brand advocate; develops, influences and inspires others to work in a respectful, supportive, team‑oriented style; understands roadblocks and assists in training.
• Core Values:
  • Respect the Individual: Embraces differences, creates a workplace of belonging, helps attract top talent; works as a team, builds strong relationships, communicates with impact, energy and positivity; strengthens the team by helping, developing and mentoring others, and recognizing contributions.
  • Act with Integrity: Maintains and promotes the highest standards of integrity, ethics and compliance, models Walmart values, holds self and others accountable, supports Walmart’s regenerative goals, acts selflessly, humbly, honestly, fairly and transparently.
  • Serve our Customers and Members: Delivers results while putting the customer first; makes decisions based on reliable information, balances short‑ and long‑term priorities, and considers how work impacts the team’s ability to deliver on purpose.
  • Strive for Excellence: Displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience; drives continuous improvements, embraces new technologies and skills, supports others through change.
• Product Knowledge, Stocking Merchandise, Food Preparation, Customer Complaint Resolution.

Preferred Qualifications

• Food Safety Certification.
• Food Service Food Handler Certification (Food Safety).

Benefits

• Health coverage: medical, vision, and dental.
• Financial benefits: 401(k), stock purchase plan, company‑paid life insurance.
• Paid time off: PTO, parental leave, family care leave, bereavement, jury duty, voting; PTO/PPTO can be used for vacation, sick leave, holidays, or other purposes.
• Short‑term and long‑term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit: tuition, books, and fees fully paid for eligible programs ranging from high school completion to bachelor’s degrees, English language learning, and short‑form certificates.
• Additional benefits may be subject to plan or program terms; eligibility may depend on job classification and length of employment.

Pay

The hourly wage range for this position is $17.00 to $25.00, with the actual rate equal to or exceeding the applicable minimum wage for the job location. Additional compensation may be paid as premiums ranging from $0.35 to $3.00 per hour based on schedule, facility, season, or specific work performed; multiple premiums may apply when criteria are met.

Location

4850 Encore Blvd, Mount Pleasant, MI 48858‑6013, United States.