(USA) Auto Care Center Coach

Position Summary

Drives sales and financial performance in the Auto Care Center and service area by receiving and stocking merchandise, ensuring effective merchandise presentation, accurate and competitive pricing, and proper inventory levels. Budgets, forecasts sales, assesses economic trends and community needs, and implements plans to achieve sales and profit goals.

What you'll do...

• Receives and stocks merchandise ensuring effective presentation and proper inventory levels.
• Provides customer service by acknowledging customer needs, assisting with purchasing decisions, locating merchandise, resolving issues, and promoting products and services.
• Maintains the Auto Care Center and automotive sales floor and service area by stocking and rotating merchandise, removing damaged or outdated goods, setting up, cleaning, and organizing displays, securing merchandise, handling claims and returns, zoning the area, and ordering supplies.
• Coordinates and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives, and identifying and addressing improvement opportunities.
• Supervises and develops associates by hiring, training, mentoring, assigning duties, providing recognition, and fostering a sense of belonging in the workplace.
• Maintains compliance with company policies and procedures by implementing related action plans, utilizing the Open Door Policy, and providing direction and guidance on executing business processes and practices.
• Ensures environmental compliance and customer safety by managing waste, adhering to OSHA regulations, and ensuring customer satisfaction.

Qualifications

• 2 years experience in automotive service or service industry field.
• 1 year of supervisory experience.
• Valid driver's license.

Preferred Qualifications

• Automotive Certification from Automotive Technical Institute.
• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• Experience in automotive service or service industry related field.
• Supervisory experience.
• ASE Certification.