(USA) Auto Care Center Coach

Position Summary

Drives sales and financial performance in the Auto Care Center and service area by receiving and stocking merchandise, ensuring effective merchandise presentation, accurate and competitive pricing, and proper inventory levels.

What you'll do...

• Receives and stocks merchandise ensuring effective presentation and competitive pricing.
• Assists with purchasing decisions, locating merchandise, and resolving customer issues.
• Promotes products and services while maintaining a safe shopping environment.
• Processes customer requests and service orders in accordance with company policies.
• Trains and certifies technicians on service-related procedures.
• Coordinates and oversees job-related activities and assignments.
• Hires, trains, mentors, assigns duties, provides recognition, and promotes a belonging mindset among associates.
• Maintains the Auto Care Center and automotive sales floor and service area by stocking and rotating merchandise, removing damaged or outdated goods, setting up, cleaning, and organizing product displays, signing and pricing merchandise, securing fragile and high-shrink merchandise, maintaining equipment, handling customer and merchandise claims and returns, zoning the area, ordering, arranging, and organizing merchandise, and ensuring environmental compliance and customer safety and satisfaction.
• Coordinates and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs, identifying and communicating goals and objectives, building accountability for and measuring progress in achieving results, identifying and addressing improvement opportunities, and demonstrating adaptability and promoting continuous learning.
• Ensures compliance with company policies and procedures by implementing related action plans, utilizing and supporting the Open Door Policy, providing direction and guidance on applying these in executing business processes and practices, respecting individuals, working collaboratively, and communicating with impact, energy, and positivity to motivate and influence.
• Acts with integrity by maintaining and promoting the highest standards of integrity, ethics, and compliance, modeling Walmart values, holding oneself and others accountable, and supporting Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us.
• Strives for excellence by displaying curiosity and a desire to learn, taking calculated risks, demonstrating courage and resilience, encouraging learning from mistakes, driving continuous improvements, adopting and encouraging the use of new technologies and skills, and supporting others through change.
• Serves our customers and members by delivering results while putting the customer first, considering and adapting to how, where, and when customers shop, and balancing short and long-term priorities.
• Provides supervision and development opportunities for associates by hiring and training, mentoring, assigning duties, providing recognition, and promoting a belonging mindset in the workplace.
• Ensures compliance with company policies and procedures by implementing related action plans, utilizing and supporting the Open Door Policy, providing direction and guidance on applying these in executing business processes and practices, respecting individuals, working collaboratively, and communicating with impact, energy, and positivity to motivate and influence.
• Respects the individual by building high-performing teams, embracing differences in people, cultures, ideas, and experiences, creating a workplace where associates feel seen, supported, and connected through a culture of belonging, creating opportunities for all associates to thrive and perform, and attracting and retaining the best talent, empowering and developing talent, and recognizing others' contributions and accomplishments.
• Act with integrity by acting in a selfless manner and being consistently humble, self-aware, honest, fair, and transparent.
• Serve our customers and members by delivering results while putting the customer first, considering and adapting to how, where, and when customers shop, and balancing short and long-term priorities.
• Strive for excellence by displaying curiosity and a desire to learn, taking calculated risks, demonstrating courage and resilience, and encouraging learning from mistakes.
• Live better by offering competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet, including health benefits, financial benefits, and other perks.

  Minimum Qualifications

  • 2 years experience in automotive service or service industry field.
  • 1 year of supervisory experience.
  • Valid driver's license.

  Preferred Qualifications

  • Automotive Certification from Automotive Technical Institute.
  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • Experience in automotive service or service industry related field.
  • Supervisory experience.
  • ASE Certification.

  Additional Compensation

  Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include: Regional Pay Zone (RPZ) (based on location), Complex Structure (based on external factors that create challenges), State Pay Differential (based on applicable legislation).

  Benefits

  • Health benefits include medical, vision, and dental coverage.
  • Financial benefits include 401(k), stock purchase, and company-paid life insurance.
  • Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
  • Other benefits include short-term and long-term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more.
  • You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
  • The amount you receive depends on your job classification and length of employment.
  • It will meet or exceed the requirements of paid sick leave laws, where applicable.

  Qualifications

  • Outlined below are the required minimum qualifications for this position.
  • If none are listed, there are no minimum qualifications.

  Additional Information

  • This job has an additional differential to meet legislative requirements, where applicable.

  Minimum Qualifications

  • 2 years experience in automotive service or service industry field.
  • 1 year of supervisory experience.
  • Valid driver's license.

  Preferred Qualifications

  • Automotive Certification from Automotive Technical Institute.
  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • Experience in automotive service or service industry related field.
  • Supervisory experience.
  • ASE Certification.

  Annual Salary Range

  The annual salary range for this position is $65,000.00 - $100,000.00.