(USA) Area Manager - Quality Assurance/Systems (grocery) Distribution Center

About the Role

You will oversee a logistics operation by implementing business plans, managing staffing and scheduling, monitoring productivity, and ensuring quality and safety standards. This role involves supervising and developing associates, troubleshooting systems, and maintaining inventory integrity while fostering a culture of respect, integrity, and excellence.

Responsibilities

• Communicate with individuals or groups (e.g., customers, suppliers, associates) verbally and in writing.
• Implement the business plan for your area by setting goals, managing staffing and scheduling, assigning duties, and coordinating workloads to achieve facility objectives (e.g., production, quality, safety).
• Monitor and manage productivity by preparing, reviewing, and analyzing business reports.
• Maintain quality and safety standards by ensuring associates are trained on Logistics and company policies, monitoring compliance, and distributing procedures and documentation.
• Identify and address associate, customer, or supplier concerns by listening, consulting with others, and determining corrective actions or recommendations.
• Supervise and develop associates and leaders by assigning duties, monitoring performance, providing feedback, modeling policies, identifying training needs, and participating in hiring, promotions, coaching, and evaluations.
• Manage the execution of QA guidelines, procedures, and programs to increase building efficiency and maintain inventory integrity (e.g., slot profiling, inventory adjustments, cycle tests, managing damages, strays, hazardous materials).
• Oversee systems hardware and software maintenance and installation, including repairs, inventory tracking, and ordering components.
• Troubleshoot systems and applications by collaborating with the Information Systems Division (ISD) and vendors, and supporting the development of current and future systems.
• Build high-performing teams by embracing diversity in people, cultures, ideas, and experiences, and fostering a workplace where associates feel seen, supported, and connected.
• Work collaboratively, build trusting relationships, and communicate with impact to motivate and influence others.
• Attract, retain, and develop talent while recognizing contributions and accomplishments.
• Maintain and promote integrity, ethics, and compliance, modeling Walmart’s values and holding yourself and others accountable.
• Support Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, and communities (e.g., creating belonging, eliminating waste, participating in local giving).
• Act selflessly, demonstrating humility, self-awareness, honesty, fairness, and transparency.
• Deliver results while prioritizing the customer, adapting to how, where, and when they shop, and applying EDLP (Every Day Low Price) and EDLC (Every Day Low Cost) business models.
• Make data-driven decisions, balancing short- and long-term priorities while considering stakeholders (e.g., customers, associates, shareholders, communities).
• Drive continuous improvement by displaying curiosity, taking calculated risks, demonstrating resilience, and encouraging learning from mistakes.
• Adopt and encourage the use of new technologies and skills, supporting others through change.

Requirements

• Associate’s Degree in Business, Logistics, or a related field and 1 year of supervisory experience OR
• Bachelor’s Degree in Business, Logistics, or a related field OR
• 2 years of Walmart logistics experience OR
• 2 years of supervisory experience.

Preferred Qualifications

• Experience in inventory management.
• Proficiency in Microsoft Office.
• Experience supervising associates.
• Walmart Logistics Manager experience.
• Bachelor’s Degree in Business or Logistics.

Benefits

• Health benefits: Medical, vision, and dental coverage.
• Financial benefits: 401(k), stock purchase plan, and company-paid life insurance.
• Paid time off: PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting leave. PTO/PPTO amounts depend on job classification and length of employment and meet or exceed paid sick leave legal requirements.
• Additional benefits: Short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• Education benefits: Live Better U, a Walmart-paid education program covering tuition, books, and fees for high school completion, bachelor’s degrees, English Language Learning, and short-form certificates (eligibility requirements apply).

Pay

The annual salary range for this position is $65,500.00 - $98,000.00. Additional compensation may include:

• Annual or quarterly performance bonuses.
• Regional Pay Zone (RPZ) adjustments based on location.
• Stock awards.