US Warehouse Operations Manager | Cranbury, New Jersey (12 month fixed term contract)

About the role

The US Warehouse Operations Manager role is responsible for overseeing the day-to-day operations of our US and UK third-party logistics warehouses. Ensuring continuous US inbound deliveries from origin, monitoring storage levels and identifying necessary actions, and ensuring on-time order dispatching to Reiss stores, concessions, wholesale partners and eCommerce.

Responsibilities

• Responsible for ensuring both US DCs are operating within inbound and outbound SLAs, monitoring operational orderbook versus capacity
• Manage the establishment of the new DC in Texas
• Manage two Warehouse Coordinators, based in the UK
• Act as main point of contact locally in the US for retail and partners regarding outbound fulfilment and returns
• Ensuring that all deliveries are received (supplier and returns), processed, and dispatched correctly and on time
• Identifying and driving operational process improvements
• Responsible for the maintenance of accurate inventory records, and implementing processes to minimise errors, delays or cancellations
• Ownership of Logistics invoicing for US DC and local freight partner storage / customs charges.

Requirements

• Proven track record of managing a 3PL warehouse
• In-depth understanding of inbound & outbound operational efficiency barriers
• Experience in using TMS and WMS platforms
• Experienced in driving operational KPI improvement
• Experience in managing new customer operational requirements/campaign launches is highly advantageous
• Well organized and self-motivated with strong communication skills
• Team player with the ability to work in a fast-paced environment

Qualifications

• Competitive pay with commission
• Business wear reimbursement
• Up to 80% staff discount
• Employee assistance programs
• Premium healthcare coverage
• Plus further workplace benefits

Benefits

• $90,000 - $105,000 compensation

Schedule

This position is a 12 month fixed term contract, based 1 - 2 days at our DC location.

Pay

$90,000 - $105,000