[US] Strategic Implementation Specialist - EHS & Sustainablity Solutions

Innovate with Benchmark Gensuite as a Strategic Implementation Specialist in EHS & Sustainability Solutions. Help customers empower informed decision making, improve employee safety, and lessen their environmental footprint while fostering a culture of diversity, equity, and inclusion. Join a global team developing unified EHS, Sustainability, and ESG digital transformation software solutions that drive cross-functional performance excellence and help businesses achieve their ESG goals.

About Benchmark Gensuite

Benchmark Gensuite® enables companies to implement robust, cross-functional digital systems for EHS, Sustainability, and ESG Reporting through a unified digital platform—locally, globally, and across diverse operating profiles. With intuitive, best-practice-based process functionality, flexible configurations, and powerful extensions, the platform has helped companies worldwide manage EHS, Sustainability, Quality, Operational Risk and Compliance, Product Stewardship, and Supply Chain Risks for over two decades. Now integrated with cutting-edge ESG disclosure reporting and management solutions, Benchmark Gensuite serves over 3 million users with rapid deployment, immediate ROI, and collaborative innovation.

About The Role

We are seeking a Strategic Implementation Specialist to bring EHS and Sustainability domain knowledge, experience supporting digital solution implementations, and a passion for translating complex business needs into meaningful technology outcomes. This role coordinates strategic subscriber initiatives that deliver exceptional business outcomes, working closely with Subscriber Success leaders, Account Management, Technical Implementation teams, and external partners.

The Strategic Implementation Specialist plays a key role in coordinating complex implementations, fostering cross-functional collaboration, and ensuring successful execution from planning through stabilization. This highly visible, cross-functional role is ideal for someone who enjoys solving complex problems, thrives in collaborative environments, and is motivated to develop expertise while delivering digital transformation initiatives with consistency and quality.

Responsibilities

• Support the planning and execution of strategic new subscriber launches and key subscriber initiatives.
• Coordinate cross-functional activities to drive alignment, accountability, and successful delivery.
• Manage assigned launch workstreams, monitoring milestones, risks, dependencies, and overall project health.
• Build trusted relationships with internal teams and subscribers to support successful implementation outcomes.
• Prepare clear project updates, executive summaries, and stakeholder communications.
• Partner with implementation and account teams to ensure smooth transitions into ongoing subscriber success.
• Contribute to the continuous improvement of SSC processes, tools, and implementation best practices.
• Develop expertise in Benchmark Gensuite solutions, implementation methodologies, and subscriber success strategies to increase impact and support future growth opportunities.

Requirements

• Bachelor's degree.
• 2-4 years of experience in EHS, Sustainability, ESG, Operational Risk, or a related business domain.
• Experience supporting digital transformation initiatives and/or enterprise software implementations.
• Strong organizational and project coordination skills, with the ability to manage multiple priorities and drive execution.
• Proven ability to build relationships, collaborate across cross-functional teams, and contribute effectively in a matrixed environment.
• Excellent written and verbal communication skills, with the ability to engage both technical and business stakeholders.
• Strong analytical, problem-solving, and organizational skills, with sound judgment and attention to detail.
• Ability to adapt quickly, learn continuously, and thrive in a fast-paced, evolving environment.

Preferred Qualifications

• Experience supporting Benchmark Gensuite software implementations or digital transformation initiatives within EHS, Sustainability, Risk Management, or other enterprise functions.
• Experience partnering with users and stakeholders across enterprise organizations.
• Familiarity with customer success, implementation, change management, or project management methodologies.
• Demonstrated passion for continuous learning and developing expertise in Benchmark Gensuite solutions and subscriber success best practices.

Benefits

• Annual bonus programs.
• Regular team-building events and off-cycle reviews to reward excellent performers.
• Engaging team activities, including happy hours and virtual events, to foster connection and rapport.
• Team Member Networks (e.g., Respect for Diversity Group, Sustainability Group) that provide safe, supportive spaces for shared identities and idea-sharing.