US - Specialist: Seasonal, Part-time

Summary

Apple Retail brings together the best of Apple to help people do what they love. We foster a culture of inclusion where everyone feels inspired to do their best work.

About the role

You build brand loyalty and create owners of Apple products and services. You're dedicated to selling and delivering a customer service experience that is unique to Apple.

Responsibilities

• Seek to understand customer needs and identify ownership opportunities
• Present products and services, and educate customers on relevant ways to buy
• Stay up to date on Apple's products, services, purchase options, and Product Zone sales processes
• Support peers by sharing knowledge about Apple's products, services, and purchase options
• Maintain accuracy and follow guidance
• Perform other tasks as needed, including providing customer service and support in other areas of the store

Requirements

• Availability to work a flexible schedule, including nights, weekends, and public holidays
• Reliably attend work as scheduled

Qualifications

• Demonstrate knowledge of Apple products and services
• Personalize solutions based on customer needs and effectively communicate them
• Work in a fast-paced environment, often supporting multiple customers at the same time
• Work in a team environment, demonstrating shared responsibility and accountability with other team members
• Be curious and open to learning from others and helping each other grow
• Learn about and deepen your understanding of Apple products and services, and third-party products, to enhance the customer experience
• Be trusted with sensitive or confidential information, keeping with Apple’s core values

Benefits

• Comprehensive medical and dental coverage
• Roth IRA contribution match
• Discretionary restricted stock unit awards
• Employee Stock Purchase Plan
• Tuition reimbursement for formal education related to advancing your career at Apple

Pay

Your base pay will depend on your skills, qualifications, experience, and location. Apple employees are eligible for discretionary bonuses or commission payments as well as relocation.

Schedule

This role requires flexibility to work nights, weekends, and public holidays as needed.

Company

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.